Service Manager

**Job Descriptions** - Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager - Initiate and Manage Continuous Improvement Activities - Support data processing and analysis on inventory data / transaction data - To prepare relevant documents and participate in customer audit with operation team and quality team -...

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

0-1 years of experience in a similar role - Strong customer service and excellent communication skills - Proficiency in cash handling - Knowledge of menu items and beverage preparation techniques - Obtained Food Safety and Hygiene Certificate - Ability to maintain cleanliness and sanitation standards - Effective time management abilities - Team player with a...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

Job Duties: - Ownership of properties assigned to your region and escalations to resolve. - Identify coverage gaps in our field services and develop our Third Party resources for the region for Break fix, Cabling and smart hands deployment services. - Conduct any site surveys, break/fix service calls, installations or conference set-up/support requested of...

**Job Scope** - Perform data processing and transactions on WMS (warehouse management system or customer’s system. - Verify the billing summaries to customers with operational documents. - Keep any operational documents properly. - Liaise with operation team members to arrange any inbound / outbound activities within a set timeline. - Immediate reporting...

**About the Role / 职位介绍：** iWorld Learning is looking for a detail-oriented, energetic, and friendly Customer Service Executive to join our international team. In this role, you will provide professional support to students and parents from various countries, including assistance with learning-related arrangements and day-to-day administrative

**Position Summary** A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards. **Responsibilities** - Lead and manage the logistics operations - Responsible for P&L of the operations - Supervises and...

**Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Verify invoices from vendor - Prepare customers’ report - Monitor closely on assigned...

**About Us** Equinet Academy is a WSQ SkillsFuture Singapore (SSG) Approved Training Organisation (ATO), under the InfoComm Technology (ICT) Framework. Our mission is to enhance the skills and competencies of marketing personnel in Singapore and Southeast Asia and accelerate the process of digital marketing transformation across all industry sectors, by...