Account Executive 4, Services Sales

Services Account Executive

At Dell Technologies, we’re proud to be known globally for the ground-breaking innovation and quality of our services. Services Sales is all about connecting customers in a defined geography or market with our service offerings and making direct sales. Our field-based team identifies, develops and successfully closes business opportunities. Their remit spans the full breadth of Dell’s diverse services portfolio: professional services, consulting products and outsourcing services. Active around the world, they help clients to unlock the potential of next-generation services.

Join us to do the best work of your career and make a profound social impact as a Services Account Executive on our Services Sales team in Singapore.

What you’ll achieve

The OEM Services Account Executive (SAE) is responsible for growing Dell’s Professional and Enterprise Services portfolio within their assigned account set within our OEM business division. The SAE role is a strategic, high impact individual contributor role and should be viewed as the Services Sales leader within an assigned account set.

Dell OEM division specializes in working with partners and customer to co-design products for resale to end-users. These solutions may be complex in nature and require a services program to match. The OEM SAE will be responsible for collaborating with internal OEM teams and the customer to build the right service level and any customization.

You will:

- Focus on selling Support, Deployment, Education and Consulting services to OEM customers and partners
- Engage at multiple levels within Dell accounts to identify areas of opportunity to position solutions including Professional Services (Consulting, Residency, Managed Services) Deployment, Configurations Services, Support services and other solutions which combine infrastructure and software solutions with current services
- Develop account plan to form a strategic game plan for Services growth
- Cross-functional collaboration with direct accounts; Mentor the OEM core sales team on selling professional services
- Work closely with Dell’s Services, Solutioning and Proposals organizations to translate customer needs into customer facing Statements of Work and Proposals; Ensure proper governance is followed to ensure customer satisfaction and risk mitigation

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 5 to 8 years relationship sales experience with an expert knowledge of Client and Enterprise Services especially Professional Services, Deployment Services, Support Programs and Consulting
- Advanced ability to understand a client’s business, technology and process needs, and translate that understanding into actionable, industry-leading services solutions
- Ability to use advanced knowledge to build customer relationships and assist customers in developing business solutions using Dell specialized products and services
- Strong level of competency in providing total solutions and providing cross segment teamwork.
- Exhibits a broad-based knowledge of multiple or related industries as well as an acute business understanding

Desirable Requirements
- Enterprise Systems experience
- Expert strategic and organizational agility skills
- Expert working-level knowledge of the processes, technologies, and people components of services solutions

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.