Manager/senior Manager, Information Technology

We are looking for an **IT Manager/Senior Manager** to join the team.

**Responsibilities**:

- **Team Management**:

- Lead and motivate a team, fostering a collaborative work environment.
- Provide coaching and mentorship for team members.
- Conduct regular performance reviews and set clear objectives for the team.
- **Strategic Planning**:

- Develop and implement the IT strategy aligned with the overall business objectives.
- Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.
- Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.
- **Information and Data Security**:

- Serve as the primary contact for information security compliance and data protection policies.
- Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.
- Ensure compliance with the Personal Data Protection Act (PDPA).
- Facilitate ongoing training for staff in data protection and cybersecurity.
- **Infrastructure Management**:

- Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.
- Manage and enhance network security measures, including firewalls, to safeguard company data and systems.
- Ensure the availability and reliability of IT systems to meet business needs.
- **Cloud-Based/SaaS Solutions**:

- Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.
- **Office 365 and Internet Access**:

- Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.
- Oversee Internet access and other security measures to protect sensitive data and ensure compliance.
- **Project Management**:

- Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.
- Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
- Monitor project timelines, budgets, and resources to ensure successful delivery.
- **Vendor Management**:

- Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.
- Negotiate contracts and agreements to ensure cost-effective and high-quality services.
- Stay informed about market trends and recommend changes to vendor partnerships as needed.

**Skills and Competencies**:

- **Leadership**:

- Proven experience in leading and managing teams.
- Strong interpersonal and communication skills.
- **Technical Proficiency**:

- In-depth knowledge of IT systems, networks, and infrastructure.
- Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.
- **Project Management**:

- Demonstrated ability to manage multiple projects simultaneously.
- Experience with project management tools and methodologies.
- **Problem Solving**:

- Analytical mindset with the ability to troubleshoot and resolve complex technical issues.
- Proactive problem-solving skills to address potential challenges before they escalate.
- **Strategic Thinking**:

- Ability to align IT strategies with overall business objectives.
- Forward-thinking approach to technology planning and implementation.

**Job Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimal 4 years of experience in IT management.
- Minimal 5 years of experience in team leadership.
- Relevant industry certifications (e.g., PMP, ITIL) are a plus.