Patient Service Officer

6 days ago


Singapore 1728 DENTAL PRACTICE (ANG MO KIO) PTE. LTD. Full time

**Front Desk Services**

1. Prepare service reports by collecting and analyzing patient’s information

2. Attending incoming calls (new enquiries or exisiting patients)

3. Change or cancel patient’s appointments

**Patient Servicing and Relationships**

1. Register and maintain patient’s account by recording medical and personal information data

2. Building and maintaining relationships with new and existing patients (New, Existing & VIP Referrals)

Service Improvement Initiative

1. Keep records of patients’ interactions, process patients’ accounts and file documents accordingly.

2. Follow and update communication procedures, guidelines, and policies

3. Greet patients warmly and ascertain problems or reasons for calling

4. Compile reports and analyze on patient’s overall satisfaction

**Other Benefits**

Working hours: 9am to 6pm on Monday to Friday, 9am to 5pm on Saturday. Off day on Sunday (Fulfilment of 88 hours bi-weekly)

On-Job Training provided With or without experience are welcomed

Outpatient, Dental and Hospitalization Medical Benefits

AWS and Variable Bonus

Friendly working environment



  • Singapore TMVC SINGAPORE PTE LTD Full time $40,000 - $80,000 per year

    As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    **Job Summary** The Patient Service Officer is responsible for the effective administration and operations of the Patient Service Centre, working permanently on night shifts on a 4-day work week. - Update and maintain patient registration information accurately. - Perform cashier duties in accordance with Standard Operating Procedures, including checking...


  • Singapore Healthcare Assembly Full time

    Requirement: - Preferable with relative experience but not essential - A good team player who is well organized, motivated and attentive to details - Good communication and interpersonal skills. - IT literate (to use clinic software, computer, Microsoft office). - Fluent in English and Mandarin - Further training and development will be...


  • Singapore SPECIALIST CARE GROUP PTE. LTD. Full time

    SPECIALIST CARE GROUP PTE LTD Job details: Patient Service Officer/ Clinic Assistant Salary $2,500 - $3,000 a month Job type Full-time (5.5days/week) Job Scope Clinical and administrative duties including phone enquiries, registration, patient appointment scheduling, booking of referrals/ investigations, billing and insurance claims. Perform basic...


  • Singapore ONE VOGUE PTE. LTD. Full time

    **Responsibilities** - Ensure patient’ needs are attended. - Front counter duties including answering phone calls, processing patients registration, arranging doctor’s schedule, calling of patients to remind them of their appointment and maintaining patient relations. - General administrative duties including filing, update of patient database, mailing,...


  • Singapore THOMSON DENTAL CENTRE PTE. LTD. Full time $35,000 - $45,000 per year

    You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job ResponsibilitiesRegister new...


  • Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed** is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...


  • Singapore Parkway Pantai Full time

    **Location: Mount Elizabeth Novena Hospital / Gleneagles Hospital** **Working hrs: 5.5days office hrs** - Assist in the management of customer service at registration & booking office. **Key accountabilities**: - Performs duties of Customer Service Officer by providing excellent customer service to all customers - Ensure telephone courtesy and patient...


  • Singapore 1728 Dental Group Full time

    Description Front Desk Services 1. Prepare service reports by collecting and analyzing patient’s information 2. Attending incoming calls (new enquiries or exisiting patients) 3. Change or cancel patient’s appointments Patient Servicing and Relationships 1. Register and maintain patient’s account by recording medical and personal information data 2....


  • Singapore THOMSON MEDICAL PTE. LTD. Full time $104,000 - $130,878 per year

    Job Description Prepare and clean the room, turn on the machines in the morning. Oversees proper functioning and cleanliness of equipment, printer and ensure regular quality assurance checks and maintenance of printers. Maintain records of maintenance performed. Register patient for their examinations in the HIS and enter the correct order for the...