Order Management Executive

1 week ago

Singapore TOSS-EX PR PTE. LTD. Full time

**Key Responsibilities**
- **Order & Invoice Management**
- Coordinate order processing with Solution Sales, Account Managers, Project Managers, Sales Operations, and Finance.
- Manage end-to-end order treatment process from purchase order (PO) receipt to invoicing.
- Ensure accurate order booking in Oracle, maintain tracking lists, and follow up on projects until invoicing completion.
- Generate orders, invoices, and process credit notes in a timely manner.
- **Project & Financial Support**
- Organize project kick-off (Engagement Review) meetings upon PO reception with relevant stakeholders.
- Support financial controllers with quarterly PO booking consolidation and monthly billing data checks.
- Assist in tracking transaction fee orders and maintaining accurate financial documentation.
- Support credit management on overdue payments in collaboration with Sales and Finance teams.
- **Administrative & Cross-Team Collaboration**
- Maintain proper documentation and ensure storage in shared folders.
- Arrange courier services for invoicing documents and ensure compliance with internal processes.
- Collaborate with cross-functional teams/business units to streamline order management processes.
- Provide additional administrative support as required by supervisors.

**Scope**
- Coverage**:Asia Region**:

- Primary interface**:Sales, Finance, and Project Management teams**

**Qualifications**

**Education & Experience**
- Diploma or higher qualification.
- Minimum 2 years’ relevant experience in backend customer service, order management, or sales administration.

**Skills**
- Strong knowledge of sales administration and logistics (e.g., Letter of Credit, Payment Terms, Customs rules).
- IT-literate with proficiency in **Microsoft Office Suite**(advanced Excel & PowerPoint required).
- Familiarity with **Oracle**and **Microsoft Dynamics**is an advantage.

**Personal Attributes**
- Strong customer service orientation with a proactive, positive attitude.
- Detail-oriented, rigorous, and able to work under pressure.
- Comfortable working within complex administrative structures.
- Strong interpersonal and intercultural communication skills.
- Collaborative team player with adaptability across diverse functions.

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