Order Management Executive

21 hours ago


Singapore PIC AND PIXEL SINGAPORE PTE LTD Full time $40,000 - $80,000 per year

The Role:

  • Order processing and accuracy – Process and track customer orders, verify product availability, and maintain accurate records in the order management system.
  • Logistics coordination – Coordinate shipping and delivery schedules with the logistics team and manage the flow of shipments from packaging to dispatch.
  • Document management – Prepare and manage all necessary shipping documents, such as bills of lading, shipping notices, and customs declarations.
  • Issue resolution – Act as the point of contact for order-related issues, including delayed or damaged shipments, customer complaints, and billing inquiries.
  • Cross-functional collaboration – Work with other departments, such as sales, customer service, and purchasing, to ensure smooth operations and a positive customer experience.
    Compliance and reporting – Ensure compliance with company policies, legal regulations, and safety procedures. Generate reports on order volume, performance, and issues.

What Do You Need to Have?

  • Candidates must possess at least a Diploma in Logistics or Supply Chain or related field.
  • 1-2 years of experience in shipping order management, shipping coordination or logistics support role.
  • He/she with non-tertiary education but possesses order management shipping experience is welcome to apply.
  • Strong understanding of shipping processes, documentation, and compliance.
  • Excellent organizational and communication skills.
  • Ability to handle multiple shipments and priorities in a fast-paced environment.


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