Customer Service Agent
3 days ago
**Up to S$1.6K Basic+OT pay+shift allowances+gd perks/Walk-in interview**:
- **Good company to work for / Transport provided for late/night shifts**:
- **Many vacancies / Immed Start / S$5K Joining Bonus**
Our client is a one of the largest aviation MNC.
**Responsibilities**:
- Menu Appreciation
- Be well-versed in the lounge's food and beverage offerings, with emphasis on the Singapore Hawker Fair menu.
- Understand and communicate information on allergens and dietary restrictions to guests accurately.
- Mis-en-place
- Prepare and polish glassware, silverware, and crockery to ensure readiness for service.
- Set up service stations, dining tables, and event carts according to established standards.
- Sequence of Service
- Greet and escort guests using appropriate service verbatims.
- Take guest orders, serve, and present dishes professionally and promptly.
- Maintain cleanliness and service flow between courses.
- Clear and reset tables efficiently.
- Assist with runner duties when required.
- Lounge Operations & System Use
- Accurately enter orders into the lounge system.
- Complete daily reports, shift handovers, and assist with inventory checks.
- Uphold safety, housekeeping, and hygiene standards at all times.
- Guest Experience & Support
- Handle special requests, service recovery for delays or disruptions, and manage unique passenger needs with discretion.
- Ensure all guest feedback or incidents are reported and followed up in a timely manner.
- Comply with PDPA (Personal Data Protection Act) and APD (Airport Pass Directive) protocols during all interactions.
**Requirements**:
- GCE’O’ Levels / Nitec in any disciplines.
- Has guest service/customer service related experience in hospitality/F&B/airlines operations
- Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)
- Walk-in interview
**Other Information**:
- Working Hours: Rotating shifts (6 days)
- Location: Changi Airport (transport is provided for late/night shifts)
- Up to S$1.6K Basic+shift allowance+gd perks+OT claims
- S$5K Joining Bonus
- Reason for leaving
- Last drawn Salary
- Expected Salary
- Earliest availability date
Jiang Yiang Dong
EA License | 14C7092
EA Registration Number | R1105012
-
Airline Customer Service Agent
2 weeks ago
Singapore JJ CONSULTING SERVICES Full timeOur client is a global leader in gateway services, who is seeking to recruit a **Airline Customer Service Agent**. This position is based in Singapore. **Airline Customer Service Agent** **Responsibilities** You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their...
-
Customer Service Agent
1 week ago
East Singapore Emprego SG Full time**Location** Singapore, East **Job Type** Full Time **Salary** $1,700 - $3,200 Per Month **Date Posted** 28 minutes ago Additional Details **Job ID** 13642 **Job Views** 1 Roles & Responsibilities - Maintain a high level of attentiveness and professionalism when facing customers - Handle and manage all relevant documents, packages, and courier...
-
Assistant Port Ecosystem Executive
7 days ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
-
Customer Service Agent
7 days ago
Singapore JET AVIATION (ASIA PACIFIC) PTE LTD Full timeThe dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. At Jet Aviation we continuously develop our employees, for they are our most valuable asset. Jet Aviation...
-
Call Centre Customer Service Agent
2 weeks ago
Central Singapore SIBLINGS ASIA PTE. LTD. Full time**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $2,200 - $3,500 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 141636**Job Views** - 1Roles & Responsibilities My client is looking out for**:Call Centre Customer Service Agents Manage customer disputes and issues in a positive manner Interacts...
-
Customer Service Agent
3 days ago
Singapore Kone Full timeDid you know KONE moves over one billion people every day? - We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life._ - KONE Singapore is embarking upon an exciting growth phase and as such we...
-
Event Managing Agent
1 week ago
Singapore Nanyang Inc Pte Ltd Full timeRoles: - Contract - Venue and Events Management Requirement: - Overseeing and managing of event venue booking and usage - Ensure proper documentation of the venues booking are recorded and kept in an orderly manner - Assist hirer on their request pertaining to venue bookings - Regularly update on matters relating to venue bookings and venue management -...
-
Guest Service Agent
2 days ago
Singapore DHI DOWNTOWN PTE. LTD. Full time**We are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a...
-
Airport Customer Service Agent
2 weeks ago
Singapore Evergence Pte Ltd Full time $29,400 per yearCUSTOMER SERVICE AGENT (AIRPORT) – ContractUP TO $2,450 per month (1 year contract, renewable up to 3 years)1) Handling Check In duties.Check and ensure that flight tickets and travel documents are valid for flightWeigh and tag passengers' luggage.Processing and issuing of boarding passesEnsure that passenger faces match passport photographs.Ask passengers...
-
JJ CONSULTING SERVICES
1 week ago
Singapore JJ CONSULTING SERVICES Full timeRoles & Responsibilities Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent . This position is based in Singapore. Airline Customer Service Agent Responsibilities You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting...