Senior Training Officer

COMPANY DESCRIPTION
MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

DESIGNATION : Senior Training Officer

RESPONSIBILITIES
**Programme Management & Development**
- Ensures the Centre programme adheres to all requirements pertaining to trainees' assessment/evaluation, individualized training plans and motivational and behavioral management for trainees.
- Constantly seeks the best practice approaches in training, intervention and management methodology and techniques to be innovative in programme delivery.
- Seeks to constantly involve caregiver engagement in the programmes and provides an open feedback avenue through programmes like CSI and CLR sessions.
- Ensures best practices in the management of trainees are carried out in terms of being consistent and timely, age-appropriate, person-centric and embrace human life-cycle approaches in programme planning.
- Facilitates and supports the Units in case conferences and reviews, establishing a team approach with Training Officers (TOs), Allied Health Professionals (AHP) and Caregivers in all case management processes.
- Constantly explores and shares new training methodology and introduce innovative techniques to the Centre
- Documents and reports matter concerning trainees' health, safety and security.

**Staff Management & Development**
- Ensures sufficient and efficient manpower plans and allocations are in place at all times for service and operational exigency and stands in to cover TOs' duties as and when required.
- Provides supervision, support and mentorship for TOs.
- Orientates, facilitates, guides and mentors new staff in executing their roles and responsibilities of TOs.
- Builds good TOs teams and nurtures collaborative working environment to achieve the collective outcomes of the Centre Programmes.
- Monitors and ensures TOs carry out all planned programmes and activities.
- Monitors and audits TOs strictly adhering to the centre guidelines and protocols.
- Conducts regular team meetings to disseminate information and encourage sharing of best practice in trainee management.
- Identifies training programmes/courses for TOs to be equipped with relevant skills to manage assigned projects and develop training programmes for trainees.
- Gives regular feedbacks, monitors staff performance and conducts the TO's annual performance reviews.

**Staff Management & Development**
- Ensures sufficient and efficient manpower plans and allocations are in place at all times for service and operational exigency and stands in to cover TOs' duties as and when required.
- Provides supervision, support and mentorship for TOs.
- Orientates, facilitates, guides and mentors new staff in executing their roles and responsibilities of TOs.
- Builds good TOs teams and nurtures collaborative working environment to achieve the collective outcomes of the Centre Programmes.
- Monitors and ensures TOs carry out all planned programmes and activities.
- Monitors and audits TOs strictly adhering to the centre guidelines and protocols.
- Conducts regular team meetings to disseminate information and encourage sharing of best practice in trainee management.
- Identifies training programmes/courses for TOs to be equipped with relevant skills to manage assigned projects and develop training programmes for trainees.
- Gives regular feedbacks, monitors staff performance and conducts the TO's annual performance reviews.

**Event, Activities and Volunteer Management**
- Oversees plans for internal and external events and activities organized for trainees' development and social integration.
- Engages community resources to foster trainees' independence in the community and increase public awareness of persons with special needs thus promoting inclusion in the Community.
- Promotes Volunteer engagement events and activities, monitors and evaluates such volunteer involvement programmes.

**Business Unit Operations**
- Actively manages and monitors the Centre's Social Enterprise Units and contract work assignments for the trainees' work engagement, employment programmes.
- Works closely with the Social Enterprise Team to develop potential new products and services for Social Enterprise Units and explore new work assignments with stakeholders.
- Studies new work assignments, redesigns and plans work process flow in collaboration with Occupational Therapist to enable work to be completed efficiently