E-commerce Operations Specialist
5 days ago
E-commerce Operations Specialist (TikTok & Shopee)
Location: Singapore
/Part-time
**Salary**: Negotiable (Base Salary + Performance Bonus)
We are looking for an experienced E-commerce Operations Specialist to manage the operations of Japanese brand health food on e-commerce platforms such as TikTok Shop and Shopee. This role requires formulating marketing strategies, optimizing store operations, and driving sales growth.
**Key Responsibilities**:
- Manage the overall operation of TikTok Shop and Shopee stores, including product listing, optimization, pricing, and inventory management.
- Plan and execute e-commerce marketing campaigns (e.g., promotions, live streaming, discount events) to increase store traffic and sales.
- Operate the TikTok account, plan short video content, and enhance brand exposure and user engagement.
- Analyze sales data, user feedback, and market trends to optimize product pages, advertising strategies, and promotions.
- Maintain customer relationships, handle online inquiries, order follow-ups, and after-sales services to improve customer satisfaction.
- Monitor competitor activities and develop effective market competition strategies.
- Collaborate with KOLs (Key Opinion Leaders) and live streaming teams to enhance brand influence on social media platforms.
**Requirements**:
- Language Skills: Fluent in both English and Chinese; Japanese proficiency is a plus.
- Experience: Prior experience in operating TikTok Shop, Shopee, Lazada, or other e-commerce platforms is preferred.
- Social Media Marketing: Strong skills in short video content planning and promotion.
- Data Analysis: Ability to analyze data and optimize product promotion strategies.
- Industry Knowledge: Interest in the health food industry and familiarity with health supplement market trends is a plus.
- Skills & Attributes: Strong execution and innovative thinking, capable of independently managing e-commerce operations.
**Benefits**:
- Competitive salary structure (Base Salary + Performance Bonus).
- Employee discounts on products.
- Opportunities for brand training and career development.
- Flexible working model to encourage creativity.
If you are passionate about e-commerce operations and social media marketing and wish to expand your career in the Singapore market, we welcome you to join us
**电商运营专员(TikTok & Shopee)**
工作地点:新加坡
职位类型:全职/兼职
薪资:面议(底薪 + 绩效奖金)
**职位描述:**
我们正在寻找一名经验丰富的电商运营专员,负责管理日本品牌健康食品在TikTok Shop 和 Shopee 等电商平台的运营工作。该职位需要制定营销策略、优化店铺运营,并推动销售增长。
**主要职责:**
- 负责 TikTok Shop 和 Shopee 店铺的整体运营,包括产品上架、优化、定价、库存管理等
- 策划并执行电商营销活动(如促销、直播、折扣活动等),提高店铺流量与销售额
- 运营 TikTok 账号,策划短视频内容,提升品牌曝光和用户互动率
- 分析销售数据、用户反馈及市场趋势,优化产品页面、广告投放及促销策略
- 维护客户关系,处理在线咨询、订单跟进及售后服务,提高客户满意度
- 关注竞品动态,提出有效的市场竞争策略
- 与KOL(达人)、直播团队合作,提升品牌在社交媒体平台的影响力
**任职要求:**
- 语言要求:流利的中英文沟通能力,会日语者优先
- 有 TikTok Shop、Shopee、Lazada 或其他电商平台运营经验者优先
- 熟悉社交媒体营销,擅长短视频内容策划和推广
- 具有数据分析能力,能通过数据优化产品推广策略
- 对健康食品行业有兴趣,了解保健品市场趋势者更佳
- 具备良好的执行力和创新思维,能独立完成电商运营工作
**福利待遇:**
- 具有竞争力的薪资结构(底薪 + 绩效奖金)
- 员工购买优惠
- 提供品牌培训及职业发展机会
- 灵活的工作模式,发挥个人创意
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