E-commerce Operation Specialist

2 days ago

Singapore BUTTERFLY 3D SPACE PTE. LTD. Full time $33,600 - $43,200 per year

Salary: SGD 2,800 – 3,200 + Commission

Working Hours: 5-day work week

Job Description

We are seeking an E-commerce Operation Specialist to manage and optimize our online presence across platforms. The ideal candidate is detail-oriented, experienced in e-commerce operations, and motivated to drive sales growth while enhancing customer satisfaction.

Key Responsibilities

  • Oversee day-to-day e-commerce operations, including order processing, inventory management, and shipping logistics.
  • Manage and optimize presence on e-commerce marketplaces.
  • Upload and update product listings, ensuring accuracy, attractive content, and search optimization.
  • Create effective and engaging campaign materials.
  • Provide excellent after-sales service, handling customer inquiries and issues.
  • Monitor category performance, track daily operations, and ensure sales targets are achieved.
  • Analyze sales data and market trends to identify areas for improvement and growth opportunities
  • Manage platform advertising/traffic, optimizing ROI.
  • Communicate with platform partners to negotiate resources and opportunities.
    Plan and execute online sales campaigns (9.9, 11.11, Black Friday, festive sales).

Requirements

  • Diploma in Business, Marketing, E-Commerce, or related field.
  • 1–2 years' experience with e-commerce platforms (Shopee, Lazada, TikTok Shop, Shopify, RedMart, NTUC).
  • Bilingual in English and Mandarin.
  • Strong adaptability in a fast-paced environment.
  • Positive attitude, ability to multitask, detail-oriented, with good communication skills.
    Singaporeans / PRs only.

Benefits: AWS / Annual Bonus for good performers, Commission, 14 days Annual Leave, Birthday Off, Medical Benefits, CPF Contributions

Prefer to apply privately? Please send your resume to

Thank you for your submission and we regret that only shortlisted candidate will be notified.

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