Operations Lead

9 hours ago


Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Full Time

**Salary**

$3,000 - $4,000 Per Month

**Date Posted**

6 hours ago

Additional Details

**Job ID**

5060

**Job Views**

3

Roles & Responsibilities

We are seeking an energetic and highly motivated Operations Manager to deploy efficient solutions to Clients. This new member will work closely with the Deputy CEO in implementation and client adoption of solutions to contactless, efficient Safe Management Measures.
- Manage and oversee the Operations team
- Responsible for processing client orders information with emphasis on accuracy and timelines
- Provide customer service support on client’s enquiries and requirement on order information and status
- Plan deployment schedule and advise client on the schedule
- Monitor system functions through remote and respond to abnormality
- Work closely with all cross-functional team to ensure clients’ operational requirements are met and/or manage client expectations
- Follow-up closely to ensure resolution of all problems and issues from clients
- Review and advise troubleshooting system for issues
- Participate in the design and implementation of systems based on customer requirements and best practices
- Responsible for creating SOPs and guides

Tags

operations

lead


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