
Customer Experience Executive
1 day ago
**Job Highlights**
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Culture of freedom with responsibility & empowered to impact
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Young and Dynamic working environment
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Passionate, energetic and positive work culture
Scope:
- Resolve customer queries and issues professionally in a quick, efficient manner.
- Maintain effective communication with all related departments to ensure smooth service delivery.
- Strive to meet personal and team targets.
- Propose ideas on enhancing the customer journey.
**Requirements**:
- Minimum diploma in any field
- At least 2 - 3 years of experience in the customer service industry, contact/call center experience preferred.
- Excellent at communicating over the phone.
- Excellent written and verbal communication etiquette and manner.
- Strong interpersonal skills with a passion for service excellence and willingness to help.
- Meticulous and comfortable to work in a fast-paced environment.
- Excellent time management and prioritization skills.
- Great team player with the ability to solve problems and a goal-focused attitude.
- Able to work weekends if required.
**Salary**: $2,300.00 - $3,500.00 per month
**Benefits**:
- Professional development
- Work from home
Schedule:
- Monday to Friday
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