Technical Service Manager

3 days ago

Singapore HUKSEFLUX SOUTH EAST ASIA PTE. LTD. Full time

**Job Title**:Technical Service Manager - Meteorological Sensor Supplier

**Location**:Singapore

**About Us**:
Hukseflux South East Asia Pte Ltd is a leading provider of state-of-the-art meteorological sensors and solutions designed to enhance weather monitoring and forecasting. With a commitment to precision and innovation, we serve a diverse range of industries including agriculture, aviation, environmental monitoring, and research institutions. As we continue to expand our operations, we are seeking a highly skilled and motivated Technical Service Manager to join our dynamic team.

**Responsibilities**:
1. Installation and Commissioning:

- Conduct on-site installations of meteorological sensor systems at customer locations.
- Ensure proper integration with existing infrastructure and systems.
- Perform system testing and calibration to guarantee accurate data collection.

2. Maintenance and Repairs:

- Execute routine maintenance checks on deployed sensor systems.
- Diagnose and troubleshoot technical issues promptly to minimize downtime.
- Carry out necessary repairs and replacements of components as required.

3. Customer Support:

- Provide technical support to customers through remote assistance and on-site visits.
- Respond promptly to customer inquiries and address concerns related to sensor functionality.
- Conduct training sessions for end-users to maximize system utilization.

4. Documentation and Reporting:

- Maintain detailed records of service activities, including installation reports, maintenance logs, and repair documentation.
- Generate comprehensive service reports for each customer visit.
- Collaborate with the sales and engineering teams to share insights and contribute to product improvement.

5. Product Knowledge and Continuous Learning:

- Stay updated on the latest advancements in meteorological sensor technology.
- Participate in training programs to enhance technical expertise and knowledge.
- Provide valuable feedback to the product development team based on field experience.

**Qualifications**:
1. Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related engineering field.

2. Proven experience in installing, maintaining, and troubleshooting meteorological sensor systems.

3. Strong knowledge of electrical systems, data communication protocols, and sensor calibration techniques.

4. Excellent problem-solving skills and the ability to work independently in the field.

5. Effective communication skills, both verbal and written.

6. Customer-focused with a commitment to delivering high-quality service.

**Benefits**:

- Competitive salary and performance-based incentives.
- Health and dental coverage.
- Opportunities for professional development and training.

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