Regional Technical Service Manager

Join to apply for the Regional Technical Service Manager role at NexusHire Solutions 2 days ago Be among the first 25 applicants Join to apply for the Regional Technical Service Manager role at NexusHire Solutions Get AI-powered advice on this job and more exclusive features. Position Summary This is a key opportunity for an experienced service operations professional to join a Position Summary This is a key opportunity for an experienced service operations professional to join a global technology company specializing in precision analytical instrumentation . The Regional Technical Service Manager will be responsible for regional service delivery, customer support performance, and distributor engagement across Asia. The role involves managing equipment installation, preventive maintenance, and repair activities for high-end systems used in scientific research, manufacturing quality control, and industrial applications . The ideal candidate is technically strong, hands-on, and comfortable operating in a cross-cultural environment with regional responsibilities. Key Responsibilities Service Strategy & Operations Define and execute regional service strategies aligned with commercial and operational goals. Oversee installation, preventive maintenance, and repair of high-precision analytical instruments. Manage subcontractors and ensure effective resolution of technical issues and quality claims. Budgeting, Forecasting & Inventory Control Lead the preparation of service budgets, forecasts, and operational reports. Monitor and optimize service parts inventory and procurement alignment. Ensure timely availability of critical components to support regional service continuity. Customer & Partner Engagement Address and resolve service-related concerns from customers and channel partners. Strengthen collaboration with distributors and field teams across Asia. Support customer acceptance processes and uphold service quality standards. Team Leadership & Capability Building Lead and mentor a team of service engineers. Facilitate service knowledge sharing and technical training. Build a coordinated regional service network to enhance market reputation and support delivery. Requirements Bachelor's degree in Engineering or related field. Minimum 10 years' technical service experience, including 5 years in a leadership or supervisory capacity. Hands-on expertise in analog electronics, high-voltage circuitry, vacuum systems, or capital equipment. Proficient in Excel and service reporting; able to work closely with finance and supply chain teams. Strong communication skills in English; additional Asian language(s) a plus. Willing to travel regionally up to 50%. WHY THIS ROLE MATTERS Lead Regional Service Operations: Own service execution and customer support across a multi-country distributor and client landscape. Support High-Precision Technology: Play a key role in maintaining the uptime and quality of systems critical to scientific and industrial users. Drive Customer Satisfaction and Loyalty: Partner with commercial and technical teams to build a consistent and reliable service experience. Join a Specialist Global Firm: Be part of a well-established organization known for its technical expertise, niche positioning, and growing presence in Asia. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Semiconductors Referrals increase your chances of interviewing at NexusHire Solutions by 2x Get notified about new Technical Services Manager jobs in Singapore, Singapore . Manager, Aftersales Technical (Hub APAC)Technical Success Manager (Singapore & ROA)Director of Technical Services(M&E), SEAPR Technical Manager Packaging, JPAC Region Customer Engineering Principal Engineer/Technical Manager Discipline Manager (Functional Engineering Manager)Head of Business Implementation Change Management Engineering Manager, Managed Agencies (BCA)Engineering Manager, Managed Agencies (NEA)Engineering Manager, Managed Agencies (MCCY)Technical manager -mechanical calibration Technical Manager - Automotive and Industrial ServiceNow Lead (Financial Services) Manager, Tech Consulting Data Engineering Manager (Data Governance) - Data Cycling Centre Staff Engineer/ Manager, Manufacturing Test We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr