Aftermarket Services Consultant-hydraulics

**Career Area**:Marketing / Sales / Product Support**:
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**Job Summary**:
As Aftermarket Consultant - Hydraulics you will develop Strategic Aftermarket Services and support Dealers and Aftermarket Services Representatives - ASR (field team). You will also contribute to the Division’s business leadership position by developing Hydraulic Go-to-Market offerings and grow the Repair Big Rock business sales (STU). This role is a key interface between CISD Regional Sales field teams, the Industries, Global Central Services Support, and the Product Groups.

The Aftermarket Services Consultant holds a pivotal role in ensuring alignment between the industry teams in terms of Aftermarket strategic plans. The role is clearly recognized as a regional expert in a specific business segment/specialty area.

Position works along with senior management in collaborating to industry growth plan, developing regional merchandising programs and rationalization for regional / second level dealer programs.

What You Will Do:

- Develop of the Repair product strategies across ANZI+Japan (for Hydraulics)
- Identify aftermarket issues and develop strategies to overcome them regionally.
- Support the execution of growth and turn-around plans.
- Make market driven recommendations on parts targets and growth strategies across multiple industries to achieve revenue targets globally.
- Support the development of defined marketing programs with the Construction industry and to achieve business plans & volume targets, penetration objectives and net price realization.
- Collect Voice of Market input with the industry group and VOC from regional field
- Lead analysis of industry key competitors’ global merchandising strengths, weaknesses, and tactics
- Develop go to market merchandising programs and ensure consistency amongst regional programs
- Support dealer development with training for dealer PSSRs
- Provide guidance and training for ASRs, direction for future solutions and industry needs and share this expertise at higher industry levels with business unit management.

What You Have:
Basic Qualifications:

- Bachelor’s degree preferably in engineering and marketing or related field or equivalent experience
- Extensive product marketing commercial / technical experience (10 to 15 years), with a good working understanding of the needs of customers, dealers, an industries and product
- Previous experience delivering price realization targets, launching new products, and new product launch experience
- Strong accountability, proactive planner, and organizer.
- Excellent communication skills and willingness to be a strong advocate of the customer and the enterprise
- Able to communicate with various levels of management at customer and dealer level.
- Excellent oral and written English communication skills
- Previous industry/sales/technical background and multiple language capabilities

**Additional Information**

Position will require travel of up to 50%.

Employee may also be responsible for performing other job duties occasionally as assigned.

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**Final details**

Caterpillar is an Equal Opportunity Employer (EEO).

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