Executive/senior Executive, Training and Development

6 days ago

Changi, Singapore SATS Full time

**About us**
SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and ecommerce companies.

**Key Responsibilities**
- Understand and identify training needs of each department. Identify gap in training program and make necessary improvement.
- Oversee the development and implementation of training and mentorship program.
- Develop and conduct Train-The-Trainer program to equip mentors /trainers with coaching and instructional skills. Review and update existing course materials periodically.
- Conduct in-house training programs (this includes, but not limited to, orientation workshop; practical, hands-on programs, online programs ) and as well as WSQ training program.
- Identify opportunities where technology can be tapped to deliver innovative learning solutions for these groups. Be involved in production relevant video for digital learning.
- Lead team of trainers in implementation of training programs.
- Conduct training quality audits and assess effectiveness of training programs conducted.
- Conduct audits to ensure that all employees are performing job responsibilities according to procedure.
- Evaluate feedback from learners and Management team on training effectiveness.
- Stay current on training as well as industry trends.
- Undertake any other adhoc projects/tasks as assigned by respective Reporting Officer.

**Key Requirements**
- Degree in any discipline
- Minimum 2 years of working experience in training delivery in operational areas and curriculum development. Experience in F&B sector will be an advantage
- Possess Advance Certificate in Training & Assessment (ACTA) / Advance Certificate in Learning & Performance (ACLP)
- Meticulous, proactive, resourceful, empathetic, able to work in fast paced, dynamic environment
- Possess good problem solving and communication skills

LI-JC1

Job Reference: SATS00962

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