Broker Relationship Manager

**Job Title: Broker Relationship Manager** **Let’s care for tomorrow.** **Your ambitions. Your dreams. Your tomorrow** At AGCS, we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) has the major risks covered when it comes to protecting businesses. **Job Purpose / Role**: Take prime responsibility for pipeline and relationship management with brokers and to manage the broker administration process. business development, leading execution of carrier agreements, and coordinating cross-lob existing and new business opportunities **Key Responsibilities**: **Proactively manage the relationship process and strengthen the business relationship to drive business development with key brokering partners** - Scheduling and chairing regular development meetings and capability pitches in order to actively managing the pipeline of renewals and new business prospects, contact mapping, contributing towards the planning and hosting of broker hospitality events, evidenced in SFDC. - Facilitate broker’s understanding of AGCS underwriting appetites and capabilities and act as point of access to AGCS for broker enquiries - Contribute to broker relationship mapping to increase AGCS profile and promote AGCS as preferred insurer amongst key broker partners - Leading execution of carrier agreements, and coordinating cross-lob existing and new business opportunities **Effectively manage broker administration and broker file maintenance** - Managing the broker administration process including agency/broker accreditation, broker credit scoring and negotiation of Terms of Business Agreements (TOBA’s), broker remuneration strategy, broker credit control and adherence to Allianz anti-corruption policy. Working with Compliance and Internal Audit to ensure that processes are compliant at all times. - Managing the broker file maintenance process including managing broker records - structure charts, hierarchies, file notes, and broker contacts. Manage all broker matters related to the AGCS sales IT platform (Salesforce). **Successfully increase AGCS "Size of Global Broker Wallet", meeting New/Upsell and Cross Sell targets as per local sales plan for global brokers** - Achieve retention ratio as per global broker sales plan for global brokers - Achieve Client Service Model targets for broker managed accounts by being the accountable partner for external delivery - Proactively engage in dialogue with brokers to identify and deliver Upsell and Cross Sell opportunities **Effective pipeline management (renewals and new business prospects)** - Monitor and control local adherence to commission tables - Improve submission and quote ratio of agreed broker managed target list - Regular update of broker accounts, bottom-up planning of broker accounts, local implementation of broker segmentation **Proactively manage internal relationships** - Ensure quality of service provided by broker team meets broker expectations - Through regular dialogue with designated LoBs manage relationship with internal LoBs to enhance AGCS offering to key broking partners Support other MM initiatives as appropriate such as Net Promoter Score, segmentation, product development, value proposition, contributing to broker sales plan, etc. **Key Experience / Requirements / Skills**: - Proven track of Underwriting or Development role in industrial / specialty insurance business. Robust knowledge in various Line of Business - Experience of delivering in an analytical role (sales environment, controlling roles or similar). Robust knowledge in at least one trade sector Demonstrable experience of fostering long term, profitable relationships at senior level in broker and client organizations - Successful track record of prospecting new clients in industrial / specialty insurance segment. Experience with International Program Business - Experience working in complex, global matrix organization - Business insight: ability to implement tools and methodologies to develop market, competitor, and client insight - Insurance and Sales Distribution: knowledge of large risks and specialty risk insurance. Ability to utilise experience to implement best practice in channel management - Strategic Market Management: ability to define segmentation and client differentiation strategies; ability to define clear value proposition - Portfolio management: ability to articulate businesses on the AGCS multi-line offering and benefits **General Skills**: - Communication & Presentation: ability to express ideas and messages clearly, both written and verbally. Ability to "sell" an improvised or prepared audience winning story - Influencing skills: ability to persuade and motivate others to act, without executive authority - Analytical Skills: ability to analyze highly complex data,