Front Office Manager
2 weeks ago
**Operations**
- Monitors efficiency levels in Front Office
- Ensures implementation of on-day rate strategies
- Maintains a brief record of all incidents (guest or employee) all findings (when on rounds) and all other relevant items pertaining to operation
**Leadership**
- Exercise due diligence and role models the values and behavioral standards set by Management
- Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment etc.
- Review work processes for possible improvements and efficiency
**Financial**
- Monitor adherence to all credit policies and procedures to reduce bad debts and rebates
- To be enable in getting on day rate strategies and maximized Total Revenue for the day
**Administration**
- Review daily activities which include daily forecast/target/issues or incident regards to internal & external guest
**Qualifications**:
- Minimum Diploma or equivalent
Experience
- Relevant experience in same field for 4-7 years at similar capacity or Senior Duty Manager
-
Assistant Front Office Manager
1 week ago
Singapore Hotel Indigo Full time**Hotel Indigo colleagues are the people at the centre of every new story**. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo®** we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are...
-
Front Office Manager
7 days ago
Singapore TPC HOTEL PTE. LTD. Full time**Responsibilities**: - Responsible for setting up the Front Office training tools such as job descriptions, policies and procedures, and training plans as a guideline for the Front Office operations. - Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the...
-
Front Office Manager
7 days ago
Singapore Marriott International, Inc Full time**Job Number** 23117238 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
-
Front Office Manager
7 days ago
Singapore V HOTEL MANAGEMENT PTE. LTD. Full timeCoordinate with Housekeeping, Engineering and other Departments in handling guests’ requests, inquires and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. - Formulate and enforce all policies, procedures, rules and regulations...
-
Front Office Manager
1 week ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeCoordinate with Housekeeping, Engineering, and other Departments in handling guests’ requests, inquiries and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. - Formulate and enforce all policies, procedures, rules and regulations...
-
Assistant Front Office Manager
4 days ago
Singapore The Fullerton Hotels and Resorts Full timeResponsibilities Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation. Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service. To assist Front Office Manager in...
-
Front Office Manager
2 weeks ago
NTU Main Campus, Singapore Nanyang Technological University Full time $60,000 - $120,000 per yearThe NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and -north.The Nanyang Executive Centre (NEC) is located at the NTU Main...
-
Front Office Manager
4 days ago
Singapore VILLAGE HOTEL CHANGI Full timeResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning,...
-
Front Office Manager
2 days ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time**Summary** Responsible for the day-to-day operations of Front Office, Executive Lounge and Concierge to ensure the achievement of established quality and service standards, and maximize the financial performance of the department. **Responsibilities**: - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the...
-
Assistant Front Office Manager
2 weeks ago
Singapore Hotel Indigo Full time**Hotel Indigo colleagues are the people at the centre of every new story**. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo®** we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are...