BPM Intern

**About Sleek** Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: - Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations - Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service - FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. As a BPM intern at Sleek, you will be part of a highly collaborative and amazing team, with a focus on strategic & continuous improvement projects focusing on data quality & operational excellence, such as: - Support strategic initiatives to provide a delightful and exceptional customer experience - Support the designing & continuous improvement and optimization of business processes - Support the development and maintenance of process documentation, including standard operating procedures (SOPs) and process flow diagrams - Assist in the organization and management of the team’s data resources to have it immediately accessible for analysis - Audit the quality, integrity and comprehensiveness of the data collected - Ensure that client information is accurately reflected and updated - Clean, organize and interpret data with appropriate tools to rectify issues in a sustainable approach whenever a new pattern is detected - Develop and build knowledge management capabilities to facilitate best practices across teams and countries - Assist in cross-functional collaboration and stakeholder management across all operations teams to deliver valuable projects - Support the BPM managers by driving various initiatives and projects, giving regular progress updates and ensuring timely completion **Requirements**: **Performance Standards** - Bachelor's Degree and above (final year or fresh graduates) - Willingness to learn and curious mindset - Be highly collaborative as the role will work closely with other department members on cross-functional projects - Strong teamwork, organizational and interpersonal skills - Possess strong analytical and critical thinking skills with a flair for data analysis - Ability to work independently; can prioritize and adjust tasks in a dynamic and fast paced environment - Strong Project Management experience with attention to detail **More about Sleek** At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages. We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity. If you think you would be a good fit for our mission, we look forward to hearing from you **Benefits** Hybrid Working Arrangements