Sales & Relationship Management Analyst

**Aladdin Client Services**

Positions are available in: Americas, Europe, and Asia Pacific

Every day the Aladdin Client Services team tackles the hardest, most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide world-class service to our rapidly-growing, global client base. We all studied different things and bring diverse skills and experiences to the table, but we share a serious passion for solving tough problems and keeping our clients happy.

Aladdin is BlackRock’s end-to-end investment platform. Just like the markets and users it services, it is sophisticated and constantly evolving:

- Over 300 unique clients
- A rapidly growing client base that includes close to 30,000 users
- Presence in more than 50 countries
- More than 1,500 engineers dedicated to developing Aladdin

The clients you will work with include some of the world’s most sophisticated asset managers, insurance companies, banks, treasuries, pension funds and sovereign wealth funds.

Our team is known for:
**At a glance**:

- Being product experts with a reputation for getting the job done.
- As a team of 170+ strong globally, we
- Deliver exceptional client service to users every time
- Solve difficult problems by providing innovative solutions
- Collaborate with others because we know we can do more together
- Learn every day, question everything and embrace change
- Foster a fun, innovative team atmosphere

What will you do as an analyst?
- Use technology to solve problems: We will teach you the skills you need to succeed, such as maneuvering relational databases and parsing product logs. After your first few weeks on the desk, you will be using these skills to help clients and product teams make Aladdin better.
- Educate users, demonstrate service insights, and relay user experience feedback to improve the client experience and our product: We believe that the best client service is proactive, not reactive. We are students of our own data and engage with our clients to keep problems from arising rather than only dealing with issues that are brought to our attention.
- Work on a global team with a local presence: Our support model follows the sun -if a market is open somewhere in the world, so are we You will get to work with teams across the world, while still engaging with a vibrant local team.

**Product Management**

Positions available in: Americas, Europe, and Asia-Pacific

Product management develops and delivers sophisticated investment products and solutions. We serve a diverse base of institutional and retail clients, including pension plans, insurance companies, consultants, endowments, foundations, charities, corporations, official institutions, banks and individual investors.
- Internally: We work with Sales & Relationship Management teams and Portfolio Managers
- Externally: We engage with clients

**Global Product Group**

We bring even greater innovation, discipline, and focus to the company's investment products by aligning client businesses, investment teams and corporate functions in the design and execution of product strategy.

**Our teams are known for**:

- Helping our clients understand markets, trading, and execution opportunities
- Developing and researching product opportunities and defining our product strategy
- Researching and identifying new markets and segments
- Operating across our active and passive investment offerings

**What will you do as an analyst?**
- Ensure that BlackRock has an industry-leading product set to support our clients’ needs and the firm’s growth aspirations in all market environments over a long period of time
- Keep abreast of regulatory and other structural trends to identify upcoming threats and opportunities and ensure that both new and existing products comply with regulatory requirements
- Build, evolve and deliver long-term strategic plans, in partnership with client business and investment teams, for all of the major asset classes
- Understand evolving markets and industry trends to inform ideation and respond to competitors
- Acquire a knowledge of BlackRock’s investment and advisory capabilities
- Deliver the end-to-end product development process, using BlackRock’s global framework

**Active Product Strategy**

Operating across Equities, Fixed Income, Multi-Asset and Alternatives asset classes, this team makes active decisions to generate superior returns for clients through fundamental research into companies and consideration of the macroeconomic environment.

Product Management
- Resourcefulness
- Analytical approach
- Basic or intermediate coding and programming skills
- Critical thinking
- Project management
- Technical curiosity
- You will join daily market-related updates, learning about how our products trade and react to market events.
- You will learn about our clients and their investment strategies. You may assist in guiding investors