Relationship Manager Institutional Sales

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

What you will be responsible for:
SUMMARY

Acts as sales and relationship manager for smaller tier MFS clients in Southeast Asia. Supports the MFS Asia ex-Japan distribution team on sales, relationship management and client service activities for institutional and retail businesses in Asia ex-Japan region. Based in Singapore, this position will drive the smaller tier segments and support the sales process from start to finish with occasional travel. Serves as single point of contact for smaller clients.

RESPONSIBILITIES

Relationship Management (Institutional)

Depending on experience, act as the primary relationship contact for smaller clients for a start. Client coverage will expand to include the bigger clients as time passes.

Work with primary relationship managers as their backup relationship manager for clients in all aspects of relationship management. Assist primary relationship managers in maintaining, communicating and servicing the clients. Communicate feedback on all clients' needs, concerns and overall satisfaction back to MFS, help to solve problems and deal with issues with clients, maintain frequent contact through in-person, virtual, written and verbal communication. Organize, prepare and participate in portfolio review meetings. This will include preparing the background information, organizing internal preparatory conference calls, taking notes during meetings and attending to post-meeting follow ups.

Provide similar services to relevant client consultants, as necessary.

Sales (Institutional)- Assist the senior Sale/RM team in carrying out sales and marketing activities in the region.- This will entail making cold calls to introduce MFS's services to institutional prospects or to cross sell new products to existing clients.- Will be assigned market segments (e.g. Family offices, Endowment funds, Singapore Statutory Boards etc) and/or a country to cover.

Sales/Relationship Management (Retail)- Work with and assist primary Sales/RM team in servicing global retail business partners(mainly Private Banks) in Asia in supporting our mutual fund business.- Arrange, prepare and attend meetings with business partners in Asia in an effort to grow the business.

Client Service (Retail)- Assist with respond to queries and requests from clients and business partners, provide performance data / fact sheets / product information and presentation materials to clients and prospects, arrange for presentations, co
- ordinate transactions and follow-up.- Work with retail teams in other regions like London and Boston in servicing such retail business partners.

OTHER RESPONSIBILITIES- Market intelligence: Maintain awareness of industry trends and competitive landscape. Assist in gathering information on prospects and clients and assist in arranging for appointments.- Assist in all logistics regarding business trips (including itinerary and background information etc.) and conferences.- Maintain proper record keeping on C360 and local system for all sales and business activities in Asia ex-Japan region. Maintain a database of new business opportunities and prospects and produce summary reports on such activities when needed.- Assist in the regional MFS or industry conferences (physical and virtual).- Liaising with colleagues from other offices on client or product matters, some of which will happen during Asia evening hours.- Assume additional responsibilities as requested.

QUALIFICATIONS:
- Bachelor's degree. MBA or CFA will be an added advantage though not a pre-requisite.- Minimum 6 to 8 years of work experience in the financial market or in fund management industry, retail mutual fund or institutional business.- Good salesmanship. Demonstrate consultative sales skills, opening the call, probing, offering solutions and closing the call.- Strong written and verbal written communication as well as presentation skills.- Has good technical knowledge of financial instruments, preferably with a good understanding of the fixed income market.- A self-starter with a high level of initiative.- Strong interpersonal skills with desire of developing client oriented relationships.- Highly organized with the ability to plan ahead.- Ability to adjust and cope with uneven/unpredictable work flows.- A strong team player.- Ability to read, write and communicate in Mandarin will be an advantage

PREFERRED QUALIFICATIONS:
- Post-graduate education in a related area and/or CFA will be an advantage.- Ability to work flexibly in Asian as well as US time zones.- Strong computer