Account Director

4 days ago

Singapore EG+ WORLDWIDE PTE. LTD. Full time

**Role**:

- To lead and manage multiple accounts - group accounts include both regional and local clients
- Mentor and guide a team of Account Managers & Account Executives
- Support and lead new business pitches, as well as general business development
- Day-to-day project management across all accounts, from conceptualisation through to production and submission
- Management of specialised requirements such as photography, retouching, etc.
- Manage project budgets and be accountable for achieving profit margins on all group accounts
- Support Managing Director and Operations Director
- Oversee resourcing and capacity management of design/creative teams

**Responsibilities**:

- Define a business offering within the local Singaporean and wider SEA markets
- Target clients based on the strength and capabilities of the creative production value proposition
- Responsible for managing internal and client status meetings
- Manage requirements gathering, ensure teams have accurate information and expectations are managed at both ends
- Control creative output, schedules, cost estimates and financial control of the production process
- Oversee the timely production of clear, concise written documentation for project deliverables
- Continuously provide updated information regarding status of work, while managing client expectations, ensuring client and agency are kept up-to-date with any developments projects
- Consistently strive to improve cost effectiveness and maintain profitability - seek additional revenue opportunities by cross-selling the full range of services that are available within the eg+ Singapore studio
- Be ‘hands-on’, support the Account Servicing team with creative reviews, as well as QC of final artworks
- Guide and nurture Account Managers and Account Executives with insight and direction, provide a positive example for junior staff
- Mentor, train and be responsible for career management of direct reports
- Manage pipelines, provide accurate revenue forecasts, as well as conducting account plans and account reviews

**Experiences Required**:

- Degree Holder
- At least 7 years relevant experience with a sound knowledge of print, digital and content production processes
- Leadership experience in managing an account servicing team
- A proven track record of previous success, as well as a determination to continue to succeed
- Sound financial planning and budget management experience
- Experience working within a business development role within an agency or similar organisation

**Skills Required**:

- Excellent communication skills
- Excellent relationship management and presentation skills
- The ability to multi-task and provide holistic leadership support across a range of clients
- Microsoft Office, Keynote

**Attributes**:

- Team player with a ‘hands-on’ approach
- Responsible, with a ‘Can do’, willing and positive attitude to be a support system for our clients
- Project management experience
- Ability to work under tight deadlines with multiple projects
- Dedicated with proven accuracy and attention to detail
- An ability to prioritise workload as well as an ability to pre-empt, identify and respond to problems
- Reliability, i.e. resilience, confidence, tenacity and maturity
- Personal, enthusiastic and committed - capable of gaining trust and respect from colleagues
- Experience working across the tourism, travel, luxury and/or automotive industry, an advantage

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