Helpdesk Lead

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $4,000-$6,000 Skills Requirement 2. Presentation, client managememt, data analysis, hands on running the whole operation. 3. Have experience in managing team of 50, inbound and outbound & resource planning 4. Should know how to manage client KPI and...

**About CGSI** CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia. CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking,...

**Overview** We are seeking an experienced and customer-focused **Senior Helpdesk Specialist**to join our IT support team. This role is responsible for providing advanced technical support, overseeing helpdesk operations, and ensuring the timely resolution of complex IT issues. You will also mentor junior staff, contribute to process improvements, and...

Reporting to the Desktop Operations Lead, this role sits in the Technology Solutions department and will provide proactive helpdesk and end user computing support to our business units in Asia. **Responsibilities**: - Log all service requests and incidents into the ticketing system - Measure and report on service delivery performance metrics including...

Perform desktop, printing and peripherals support - Manage Windows 7, 8 & 10, MS Office Applications, network connectivity, printer mapping etc. - Manage desktop hardware troubleshooting and diagnosis - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the work field is expected -...

Shift Schedule Rotational Shift Work Monday to Friday – Shift-1: 0700 – 1630hrs Monday to Friday – Shift-2: 0830 – 1800hrs Monday to Friday – Shift-3: 1330 – 2300hrs Saturday – Shift-1: 0700 – 1630hrs Location Farrer Park Responsibilities 1. Incident Management Log all incidents (via phone or email) into the Incident Management System, take...

RotationalShift Work Monday to Friday Shift-1: 0700 – 1630hrs Shift-2: 0830 – 1800hrs Shift-3: 1330 – 2300hrs Saturday Shift-1: 0700 – 1630hrs Responsibilities: Incident Management To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow...

**About the role** CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $5,500 - $7,500 (based on work experience) - note: inclusive of night shift allowance Working Hours 24x7 helpdesk agent 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends) Work 3 shift a week and rest 4 days. **Job Description**: 1. English...

The Company: A leading logistics company is expanding the team and is looking for Helpdesk Engineers . The Role: Provide prompt and efficient technical support to customers experiencing issues via email, phone calls and live chat. Troubleshoot and resolve software-related problems, guide users through solutions and ensure a positive customer experience....