Service Sales Engineer

2 weeks ago

East Singapore Lightway HR Consultancy Pte Ltd Full time

On behalf of our client, we are looking for a highly organised and detail-oriented individual to manage the lifecycle of sales contracts and ensure the ongoing success of the client's maintenance agreements

**Responsibilities**:

- **Process and Administer Contracts**: Draft, review, and finalize sales contracts and maintenance agreements, ensuring accuracy and compliance with company policies.
- **Maintain Service Continuity**: Proactively support operations teams by communicating customer requirements clearly and promptly.
- **Protect Company Interests**: Negotiate contract terms that safeguard company benefits while maintaining strong customer relationships.
- **Build Customer Relationships**: Develop and maintain positive relationships with clients through proactive communication and engagement.
- **Optimize Maintenance Revenue**: Secure competitive renewal rates on maintenance agreements, maximizing revenue opportunities.
- **Drive Process Improvement**: Continuously analyze contract and maintenance workflows to identify and implement beneficial changes.
- **Expand Maintenance Portfolio**: Develop strategies and initiatives to recapture lost maintenance accounts and acquire new ones.
- **Data Analysis and Reporting**: Prepare insightful reports on contract and maintenance agreement performance for key management personnel.
- **Manage Accounts Receivable**: Oversee the collection of outstanding payments from customers for contracts and maintenance agreements.
- **Special Projects**: Address additional tasks and projects assigned by the department head or manager.

**Requirements**:

- Possess a Diploma or Degree in Mechanical, Electrical or Mechatronics Engineering
- Has prior experience in Service or Maintenance or Engineering Sales
- Experience in Built Environment Sales is advantageous
- Good interpersonal skills
- Independent and able to work in a team

EA license : 22C0971 | EA Registration : R21101298

**Job Types**: Full-time, Permanent

Pay: $3,000.00 - $4,200.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Yearly bonus

**Education**:

- Local Polytechnic Diploma (required)

**Experience**:

- Engineering Sales: 2 years (preferred)

Work Location: In person

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