E-commerce Manager

**About FeetCare**

FeetCare is a leading Singapore-based foot health brand specializing in **orthotic insoles, bunion correctors, and foot wellness solutions**. Our mission is to help people walk comfortably and live pain-free through innovative products and personalized advice.

We are expanding our online presence and seeking a dedicated **E-Commerce Manager**to oversee and grow our digital sales channels across multiple platforms.

**Job Summary**

The **E-Commerce Manager**will be responsible for managing and optimizing all FeetCare online sales platforms — including **Shopee, Lazada, Amazon, TikTok Shop, WooCommerce**, and **Decathlon Marketplace**.

This role focuses on ensuring platform performance, maintaining accurate listings, monitoring sales data, and developing new e-commerce opportunities. The role will also support **offline branding activities** such as pop-ups and roadshows, as well as **graphic design** for e-commerce materials like posters and banners.

**Key ResponsibilitiesE-Commerce Operations**
- Manage daily operations across all FeetCare e-commerce platforms (Shopee, Lazada, Amazon, TikTok Shop, WooCommerce, Decathlon).
- Maintain accurate and engaging product listings, images, and descriptions.
- Monitor pricing, promotions, and campaign performance to maximize conversion and sales.
- Coordinate with the operations and inventory teams to ensure timely order fulfillment and stock accuracy.
- Track platform KPIs (sales, traffic, conversion rates, reviews) and prepare regular performance reports.
- Stay updated on marketplace policies, trends, and promotional opportunities.

**Platform Development & Optimization**
- Identify and onboard new digital marketplaces or partnerships to expand online reach.
- Continuously improve user experience and product visibility on each platform.
- Collaborate with the marketing team to align campaigns and ensure consistent branding.
- Conduct basic A/B testing or listing improvements to enhance conversion performance.

**Offline Branding & Outreach**
- Plan and coordinate pop-up events, roadshows, and health fairs to promote FeetCare products.
- Work with event organizers, malls, and internal teams for smooth execution.
- Collect customer feedback from events and recommend improvements to enhance brand engagement.

**Creative & Design Support**
- Design or edit marketing materials such as banners, posters, and collaterals.
- Ensure all visual assets are aligned with FeetCare’s brand identity and tone.
- Liaise with printers when needed.

**Qualifications**
- Diploma or Degree in E-Commerce, Business, Marketing, or a related field.
- Minimum 2-3 years of hands-on experience managing e-commerce platforms (Shopee, Lazada, or equivalent).
- Strong attention to detail, with good analytical and organizational skills.
- Familiar with WooCommerce or Shopify backend operations preferred.
- Basic proficiency in graphic design tools (Canva, Photoshop, or Illustrator).
- Knowledge of e-commerce analytics, marketplace operations, and online merchandising best practices.
- Self-driven, resourceful, and able to work independently with mínimal supervision.

**What We Offer**
- Competitive salary and sales commission
- Opportunity to manage multiple leading e-commerce platforms for a growing local brand.
- Exposure to both online and offline retail strategies.
- Supportive work environment with opportunities for growth and learning.

**Job Types**: Full-time, Permanent

Pay: $3,000.00 - $4,000.00 per month

**Benefits**:

- Employee discount
- Flexible schedule

Work Location: In person