Customer Service Officer

17 hours ago

Singapore AGrader Learning Centre (Hougang) Full time

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central and Kovan City**.

**Looking for individuals who can commit at least 1 year, 2 days a week.**

**Contract full-time/part-time position with possibility to convert to permanent staff.**

**_Only applicants who have completed both assessment tests will be considered._**

**### Your responsibilities as a Customer Service Officer: ###**
- Work closely in an administration team and be responsible for the daily operations of the tuition centre
- Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
- Learn face-to-face communication skills as part of good customer service
- Engage interest in potential customers and provide them with clear explanations on the offered programs
- Identify customers’ needs and develop strategies to maintain a high level of customer satisfaction
- Online systems usage & maintenance
- Calling customers to inform about promotions and new updates.
- Basic daily housekeeping works.
- Any other administrative, operational and customer outreach works as required.

**### Requirements: ###**
- Minimum 'O' Level. 'A' Level preferred.
- Permanent role. Able to commit at least 1 year.
- Flexible timing
- Willing for inter-centre travel (to Kovan) & deployment
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
- Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you’re given.
**- MUST have INITIATIVE & be PROACTIVE. Passive & calculative attitude need not apply.**

**### Benefits: ###**
- Long service and performance bonus may be rewarded.

**### Working Hours & Location: ###**
- Hougang Central
- Tuesday to Friday: 3pm to 9.30pm
- Saturday and Sunday: 8.30am to 6.30pm

**### Good Things of the Job: Here’s What’s in It For You: ###**
- A Happy, Positive & Cheerful environment
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

**- Engaging job so do not expect to be bored with nothing to do or to do your own personal things.**

If this sounds like the beginning of a great new challenge for you..

We look forward to hearing from you

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent, Contract
Part-time hours: 15 per week

**Salary**: $9.50 - $13.00 per hour

**Benefits**:

- Flexible schedule
- Promotion to permanent employee

Schedule:

- Flexible hours

**Experience**:

- Customer service: 1 year (preferred)

  • Customer Service Officer

    7 days ago

    Singapore SAFRA National Service Association Full time

    CUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a...

  • Customer Service Officer

    2 weeks ago

    Singapore SAFRA National Service Association Full time $30,000 - $50,000 per year

    CUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

  • Customer Service Officer

    1 week ago

    Singapore SAFRA National Service Association Full time

    **Singaporean only** **Duties / Tasks** **Counter Duties** - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

  • Customer Service Officer

    1 week ago

    Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full time

    In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...

  • Customer Service Officer, Front Desk

    1 week ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

  • Customer Service Officer, Front Desk

    1 week ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOB!**: **_CUSTOMER SERVICE OFFICER, FRONT DESK -**: SINGAPOREANS/ PRs ONLY **( **Salary - $1,700.00 - $2,500.00) **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

  • Customer Service

    2 days ago

    Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per year

    Job Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...

  • Senior Officer/Executive, Service Excellence Office

    2 days ago

    Singapore Public Service Division Full time $80,000 - $120,000 per year

    [What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Customer Service Officer

    1 week ago

    Singapore ADEMCO (FAR EAST) PTE LTD Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...

  • Customer Service Officer

    3 days ago

    Singapore JJ CONSULTING SERVICES Full time

    Customer Service Officer (Office Hours/ Ang Mo Kio) Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Trainings are provided/ Fresh Graduates Welcome! Job Responsibilities - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer...