Customer Programs

12 hours ago

Singapore Amazon Web Services Singapore Full time

8+ years of work experience which includes sales strategy/operations, direct sales/BD, or program management involving multiple stakeholders across various teams and geographies
- Excellent English written and oral communication skills
- Outstanding leadership and interpersonal skills - ability to manage headcount, work in a team and cross-functionally, build trusted relationships and navigate multiple stakeholders across the organization
- Highly organized and is able to multi-task competing stakeholder requests
- Strong analytical and highly competent mental model approach towards issue resolution
- Independent and comfortable with navigating ambiguity
- “Can-do” spirit with a strong sense of ownership to execute end-to-end initiatives

Job summary
At Amazon, our mission is to be the earth’s most customer-centric company. To achieve this, we need exceptionally talented, bright, and driven people. Amazon Web Services (AWS) has been the world’s leading cloud provider for more than 15 years with the most mature, comprehensive, and broadly adopted cloud platform. This is a place where motivated employees thrive and where employee ownership and accountability lead to meaningful results.

Key job responsibilities
As the APJ Customer Programs & Deals Lead, you will serve the AWS Asia-Pacific and Japan (APJ) sales organization and have the crucial role overseeing funding programs available to our customers in their cloud adoption journey. Your primary responsibility of managing end-to-end customer funding programs will include program creation and execution, enablement and communications, and leadership of major sales deal reviews. As part of a broader sales strategy and engagement team for APJ, you will also have the opportunity to contribute to other high-impact initiatives that help the front line drive sales pipeline and revenue.

This role will engage with key internal individuals focused on driving AWS sales across the region, including Account Managers, Segment Program Managers, Service Specialists, and Commercial Finance. As a result, your customer obsession will be critical in successfully managing stakeholder engagement, identifying and implementing continuous improvement towards existing processes, and executing new strategic initiatives upon stakeholder feedback and sales data. This role will manage a headcount and will therefore require the capability to lead by example and lean-in when necessary.
- Experience working at a fast-paced/growing company - demonstrated ability to operate in a lean, fast-paced, entrepreneurial, multi-cultural environment
- Experience executing sales program initiatives to achieve commercial goals
- Experience managing and influencing multiple headcount directly and indirectly
- Knowledge of existing and developing technologies and cloud computing

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