Customer Service Representative
2 days ago
**CUSTOMER SERVICE REPRESENTATIVE**
**The role**
Customer Service
- To handle escalation of unresolved customers enquiry.
- Troubleshoots and resolves customer complaints.
- To act as first point of contact for customers from enquiry to order / cash collection.
- Provides new and existing customers with the best possible service in relation to billing inquiries, suggestions and complaints.
- Responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.
- Manage and develop existing business in line with customer segmentation, rules and procedures.
Sales
- To work closely with the sales team and support them to achieve sales objectives and improve the sales efficiency and customer satisfaction.
- Assist the sales team in executing daily activities and objectives.
- Handle daily sales administration, including inquiries and order processing.
- Manage customer orders and ensure timely delivery.
- Coordinate incoming and outgoing shipments with forwarders.
- Provide logistics support for all shipping-related tasks.
- Maintain price lists, brochures, catalogs, and promotional materials. To collect and communicate relevant business and market intelligence to product and sales management by using the applicable systems.
- To maintain and develop robust and effective customer relationships in order to achieve relevant sales and marketing plan.
Admin
- Perform general office administrative support as needed.
**Your Profile**
- Diploma or equivalent.
- Min 2 years of customer service experience preferred.
- Excellent communication and problem-solving skills.
- Comfortable with technology and learning new tools.
- Experience in logistics is preferred.
- Proficiency in Microsoft Office and SAP, ERP systems (advantage).
- Strong multitasking and independent working skills.
- Mature, responsible, and proactive with a positive attitude.
- Immediate availability preferred.
Please note:
-
Sales Customer Service Representative
2 days ago
Singapore FAR EAST SERVICE CENTRE PTE. LTD. Full timeJob Responsibilities: - Develop and maintain strong relationships with customers by understanding their needs, addressing inquiries, and providing personalized assistance. - Acquire in-depth knowledge of our products and services to effectively communicate features, benefits, and value propositions to customers. - Provide timely and accurate assistance to...
-
Customer Service Representative
5 days ago
Singapore Mouser Electronics Full time**JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...
-
Customer Service Representative
3 days ago
Singapore PRIZE STATION Full time**Working Days**: **4 days per week ($1600 / Month) + ($200 Incentive) = $1800** **5 days per week ($1800 / Month)+($300 Incentive)= $2100** **6 days per week ($2150 / Month)+($400 Incentive)= $2550** Working Hours: 1pm - 10pm / 11am - 8pm ( 1 Hour of break time ) **Customer Service Representative Responsibilities**: - Maintaining a positive,...
-
Customer Service Representative
2 weeks ago
Singapore ABB Full time**Customer Service Representative**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Service Representative
2 weeks ago
Singapore Stolt-Nielsen Full timeKey Responsibilities: - Directly responsible for processing orders for assigned customers based on current agreements and quality standards and communicates requests to Operations Department. In addition, handles any after-hour issues that may arise and provides as a back-up Customer Service Representative. - Establishes and maintains a working relationship...
-
Customer Service Representative
2 days ago
Singapore ALLIANZ INSURANCE SINGAPORE PTE. LTD. Full timeThis is a contract role. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your...
-
Customer Service Representative
2 days ago
Singapore J-MPLOY PTE. LTD. Full timeCustomer Service Representative (Call Center - Mandarin Speaking) Location: Singapore **Job Type**: Full-Time About the Role We are looking for a friendly, motivated, and customer-focused individual to join our team as a Customer Service Representative. You will handle customer calls, assist with service bookings, prepare quotations, and follow up with...
-
Customer Service Representative
5 days ago
Singapore Walter Full timeCUSTOMER SERVICE REPRESENTATIVE The role Customer Service - To handle escalation of unresolved customers enquiry. - Troubleshoots and resolves customer complaints. - To act as first point of contact for customers from enquiry to order / cash collection. - Provides new and existing customers with the best possible service in relation to billing inquiries,...
-
Customer Service Representative
6 days ago
Singapore CORNERSTONE ADVISERS PTE. LTD. Full time $30,000 - $60,000 per yearKey ResponsibilitiesCustomer Relationship Management: Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction.Brand Promotion: Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image.Customer Service: Providing...
-
Customer Service Representative
5 days ago
Singapore ABB Full time**Customer Service Representative**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...