Business System Analyst

7 days ago

Singapore Omni-Plus System Limited Full time

**Position Summary**:

- To provide production maintenance BAU (business-as-usual) support for ERP SAP B1 and other project related activities when required

**Responsibilities**:

- Work closely with managers to ideate software solutions
- Knowledgeable and have technical experience with frameworks, especially integrating front-end development and back-end server-side development
- Able to work independently and craft own timeline
- Track contact centre tickets to identify technical issues and either resolve those issues or escalate them to the responsible party (i.e. identify server, network, or database issues and re-assign to the appropriate team)
- Perform periodic statistical extraction to support operational reporting (capacity management availability, obsolescence, maintenance plan)
- Support key audit & major compliance tasks when required
- Support deployment to production for all business enhancements, tech refresh upgrade & security compliance patching in accordance with change process
- Participate in continuous improvement tasks in enhancing existing monitoring mechanism towards full automation with mínimal human intervention
- May require to support special projects implementation including SI and also CR
- Undertake task/project assigned to achieve Organisational objectives

**Job Requirements**
- **Technical Skills**_
- Experience in support for SAP B1, HANA if is an added advantage
- Details understanding of SAP B1 and its architecture
- Excellent MS SQL knowledge
- Familiar with JavaScript, HTML and CSS
- Good technology and broad IT skills
- **Non-Technical Skills**_
- Good communication and interpersonal skills
- Driven and have the attitude to participate in projects assigned apart from BAU tasks
- Open mindset of reflecting on one’s actions from external feedbacks (Reflect & Reinvent)
- Service oriented and passionate about helping internal customers
- Must have excellent written and verbal communication skills as well as the ability to handle technical or business questions
- Strong analytical and problem-solving skills with an ability to focus on achieving results.
- Disciplined, organised, punctual and caring attitude
- Able to work in a face-paced and collaborative environment

**Salary**: $3,000.00 - $4,000.00 per month

Schedule:

- Monday to Friday

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