Manager, Fraud and Enforcement Division

2 weeks ago


Singapore SkillsFuture Singapore Full time

**What the role is**
- Manager, Fraud and Enforcement Division (1-year temporary contract)

**What you will be working on**
- (A) Engagement of companies - Handle escalated CRM enquiries - Call companies to conduct verification - Regular updating of FAQs - Track and report status and payment of cases - Prepare regular reporting to Management - Follow up on bounced SDL mailers - Creation and regular housekeeping of data and folders within data sharing platforms (B) Issuance of Notice - Preparing and sending Notices on behalf of organisation - Management, reconciliation and follow up of Notice of Objection (NOO) cases - Populate reconciled and updated figures into relevant systems

**What we are looking for



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