IT Business Analyst Support

4 days ago


Singapore FBL CONSULTING PTE. LTD. Full time

**The main missions are**:

- Ensure system stability and run continuity for the full system (services, batches, etc

running in Europe or Singapore)
- Administrating vendor-based trading platform (Accesses, Order Routing, Limits,

Broker connections, etc.)

Life Cycle

**The main responsibilities are**:

- **Production monitoring**
- Monitor the global IT platform and execute the associated action when alerts

are raised.
- Process (analyze, solve, document) incidents.
- Coordinate incidents resolution with Paris teams when necessary (for instance

with infrastructure teams or on-duty people)
- Maintain monitoring systems and continuously share ideas to improve its

effectiveness.
- Actively participate in the writing or enhancement of operational procedures

(in link with the monitoring alerts)
- Follow up on the evolution of the IT platform (release) and adapt monitoring

tools and procedures
- **Support to users**
- Process local user support requests (configurations, assistance, )
- Collect regularly user feed-backs on system Run Quality and share it with

development teams
- **Transversal**
- Enrich the backlog of problems (source of recurring incidents), including

description, impact/recurrence/priority,
- Self-organize continuous learning on the IS systems and landscape
- Manage the IT part of the Singapore Business Continuity Plan
- Share improvement ideas with Business Analyst

**Requirements**:
2-6 years relevant experience in IT trading environment

Experience and knowledge about Trading and/or portfolio management processes.

Derivatives Commodities is a plus.

Behavioral and social skills

Ø Interactive behavior : Active Listening and communication skills

Ø Problem solving : Issues perception, analyzing, practical thinking, creativity,

Ø innovation

Ø Personal effectiveness : Facilitation skills, pragmatism and pro-activity,

Ø resilience to stress, taking initiative, learning ability

Ø Technical and functional skills

Ø Understanding of trading environment.

Ø Good technical knowledge on Windows environment

Ø SQL skill

Ø Good Scripting skills

**Job Types**: Full-time, Permanent, Contract, Freelance

**Salary**: $5,000.00 - $8,000.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Work from home

Schedule:

- Flexible hours
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- IT Business Analyst: 3 years (preferred)


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