IT Business Analyst Support
4 days ago
**The main missions are**:
- Ensure system stability and run continuity for the full system (services, batches, etc
running in Europe or Singapore)
- Administrating vendor-based trading platform (Accesses, Order Routing, Limits,
Broker connections, etc.)
Life Cycle
**The main responsibilities are**:
- **Production monitoring**
- Monitor the global IT platform and execute the associated action when alerts
are raised.
- Process (analyze, solve, document) incidents.
- Coordinate incidents resolution with Paris teams when necessary (for instance
with infrastructure teams or on-duty people)
- Maintain monitoring systems and continuously share ideas to improve its
effectiveness.
- Actively participate in the writing or enhancement of operational procedures
(in link with the monitoring alerts)
- Follow up on the evolution of the IT platform (release) and adapt monitoring
tools and procedures
- **Support to users**
- Process local user support requests (configurations, assistance, )
- Collect regularly user feed-backs on system Run Quality and share it with
development teams
- **Transversal**
- Enrich the backlog of problems (source of recurring incidents), including
description, impact/recurrence/priority,
- Self-organize continuous learning on the IS systems and landscape
- Manage the IT part of the Singapore Business Continuity Plan
- Share improvement ideas with Business Analyst
**Requirements**:
2-6 years relevant experience in IT trading environment
Experience and knowledge about Trading and/or portfolio management processes.
Derivatives Commodities is a plus.
Behavioral and social skills
Ø Interactive behavior : Active Listening and communication skills
Ø Problem solving : Issues perception, analyzing, practical thinking, creativity,
Ø innovation
Ø Personal effectiveness : Facilitation skills, pragmatism and pro-activity,
Ø resilience to stress, taking initiative, learning ability
Ø Technical and functional skills
Ø Understanding of trading environment.
Ø Good technical knowledge on Windows environment
Ø SQL skill
Ø Good Scripting skills
**Job Types**: Full-time, Permanent, Contract, Freelance
**Salary**: $5,000.00 - $8,000.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Work from home
Schedule:
- Flexible hours
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- IT Business Analyst: 3 years (preferred)
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