Account Manager Apac

**We're making the world of digital assets accessible and secure for everyone.**

**Join the mission.**

Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 15% of the world's crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of more than 700 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets - including the Ledger hardware wallets line with more than 5 millions units already sold in 180 countries.

At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Have a look at our Origins video here.

**Enterprise Solutions (LES)** Ledger's industry-leading and independently-certified security technology, the Ledger Vault provides information technology infrastructure for financial institutions to securely control their crypto assets with a multi-authorization self-custody management solution.

**Your mission**
- Responsible for managing the relationship and driving growth for Ledger Enterprise clients in the APAC region
- Working alongside the Ledger Enterprise Service Delivery Management team and the other internal stakeholders to drive success for the usage of the Ledger Vault platform
- Adopt long term strategies including a first in class on-boarding and retention program for our platinum clients
- Working closely with sales and tech teams to evaluate, iterate and improve existing systems and processes
- Preparation of presentations about the products or services with all their values
- Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
- Assist in preparation of sales proposals, RFP and RFI responses as needed
- Assist in development of business development related marketing collateral such as case studies and white papers
- Define tools and processes to deliver operational excellence

**What we're looking for**
- Solid experience in management/enterprise client relationship roles
- Excellent understanding of business, capital market dynamics and financial software
- Strong empathy, client-servicing mindset
- Cross-departmental experience in financial operations and/or fintech/Web3/capital markets technology
- Strong organisational, analytical, planning and client relationship management skills
- Sound problem-solving skills, an enquiring mind and willingness to expand your areas of expertise
- Excellent communicator
- Ability to engage and to maintain C-level contacts
- Fluent in English and another regional language
- Excellent command of commonly used CRM tools (SalesForce) and Google suite

**What's in it for you?**
- **Equity**: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
- **Flexibility**: A hybrid work policy. Remote-friendly environment, casual office atmosphere
- **Social**: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
- **Medical**: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
- **Well-being**: Personal development, coaching & fitness with our dedicated partners.
- **Vacation**: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
- **High tech**: Access to high performance office equipment and gadgets, including Apple products.
- **Transport**: Ledger reimburses part of your preferred means of transportation.
- **Discounts**: Employee discount on all our products.

We are an equal opportunity employer for all without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.

LI-SW #LI-Hybrid #LI-DNI