Logistics Coordinator
3 days ago
**Responsibilities**
- Coordination of customers’ requirements from the portal.
- Assessing and verification of data and pricing.
- Broadcasting trucking jobs to the haulier’s community.
- Assigning trucking jobs to hauliers based on the best fulfilment capability.
- Achieving high service standards for all trucking jobs from the forwarders, shippers and hauliers.
- Managing customers and hauliers’ expectations and requirements.
- Basic reporting on the progress of jobs
- Dispute resolution between the hauliers and the customers.
- Reviewing pricing upon job completion for accounts billing.
- Ensuring that inactive users to be connected back on to Haulio platform.
- Secondary roles will be assigned accordingly based on each individual capability.
**Requirements**:
- Able to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player
- Self-motivated and self-directed
- Excellent interpersonal relationship skills
- Hands-on experience in Customer Service/Operations and Front-end roles
- At least 1-2 years work experience in customer service and operations in the freight forwarding & logistics industry.
- Fresh graduates are welcomed to apply.
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Strong negotiation skills, with ability follow-through on client contracts
**Salary**: $2,500.00 - $3,200.00 per month
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
- Professional development
- Work from home
Schedule:
- Day shift
- Flexible hours
COVID-19 considerations:
NA
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