Ip Subject Matter Expert

6 days ago


Singapore NOKIA Full time

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll be part of**

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

**What you will learn and contribute to**

As part of our team, you will:

- Provide expert consultation services for NSP deployments in bare metal and virtual/cloud environments
- Capture customer and project requirements to create Network Management/OSS high level/low level design documents
- Author customized installation, upgrade, migration, and operational documentation as required for the project
- Validation of installation, upgrade or migration strategy by staging and demonstrating the procedure in labs and/or customer site
- Determine acceptance test strategy based on project requirements and features, produce Test cases and overall Test plan
- Troubleshoot and problem-solve project issues, working closely with the customer and engineering teams to resolve issues
- Develop and keep up to date NSP consultation workshop material and document templates
- Provide consultation workshops to Customers to enhance the understanding and experience from the product
- Work closely with the extended global team and with Product Line Management to enhance professional services delivery and customer experience
- Provide support to global services tendering teams on evaluating professional services requests
- The work can frequently be at customer premises for short durations of time (1 week typical), travel is a requirement for this position

**Your skills and experience**
- Bachelor's degree or higher in Computer Science, Telecom or Software Engineering
- Strong skills with Linux/Unix, Solaris, Red Hat, CentOS
- Strong knowledge of hypervisor technology (KVM, ESXi)
- Knowledge of Cloud Computing concepts and platforms such as Kubernetes, OpenShift, AWS, GCP
- Knowledge of Network Management & API concepts and protocols such as NETCONF, YANG, OpenFlow, SNMP, REST, XMPP, JMS,
- Good Knowledge of IP Networking, Routing, Services Topology: IPv4 and IPv6, BGP, LDP, ISIS, OSPF, MPLS, VPLS, VPRN, IP VPN, QoS, Security
- Knowledge of Software Defined Networking & Network Function Virtualization concepts

It would be nice if you also had:

- Experience in Consulting and providing professional services directly to external Customers, from Solution Consultation, Deployment Design, Testing and Customer Acceptance
- Multi-vendor OSS integration experience
- “Make it happen” attitude, inventive, eager to learn, and flexible in a fast-paced, challenging and ever-changing environment
- Excellent verbal, written and presentation skills

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.


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