Subject Matter Expert

Join to apply for the Subject Matter Expert - APAC role at SOPHiA GENETICS . Do you enjoy using your technical knowledge of Genomics & the NGS workflow coupled with commercial prowess to provide credibility and technical insights during the customer sales journey? Do you have experience in APAC Markets? This is a field based role, working within the territory. You will spend your time working from home‑office, or travelling across your territory for customer meetings, conferences and events. In most instances, we look for individuals already living in‑territory, but welcome those actively relocating to the area. Ideally we will hire this individual in Singapore or Malaysia where we already have hubs of colleagues, but suitably skilled individuals will be considered across SE Asia. Our mission: We believe there is a smarter, more data‑driven way to make decisions in healthcare and our cloud‑native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratise data‑driven medicine for the ultimate benefit of cancer and rare disease patients across the globe. Your mission: As a Subject Matter Expert you will support and enable our Sales Executives throughout the sales cycles with deep, technical knowledge of the SOPHiA GENETICS Products and Applications across the Genomics & NGS Workflow – and gain further exposure as we pioneer into multi‑modal data. Your Responsibilities Partner closely with Sales Executives as a product technical expert to support, drive and close sales opportunities. Deliver platform demonstrations and in‑depth presentations to customers and participate in trade shows, vendor shows and technical/promotional seminars. Provide expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS solutions to manage and interpret NGS Biomarkers and Laboratory Preparation. Gather and share competitive market intelligence and drive continuous product development in collaboration with Sales, Marketing and Product Management. Requirements BSc, MSc or PHd in a relevant field such as Genetics, Molecular Biology, Oncology or similar. Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly sought. Direct experience (Technical or commercial) with products throughout the NGS Workflow including wet lab molecular biology products is critical. Comfortable in translating complex, technical vocabulary into simple terminology and the ability to communicate effectively with both commercial & technical stakeholders is essential. As a public organisation facing ongoing commercial growth, you will bring a success‑oriented and solutions‑focused mindset that embraces team collaborations, change, growth and inclusion. As an international organisation, English is our primary business language and you will need to bring full fluency in English. As part of your recruitment journey, you should expect to meet English‑only speakers, so for best chances of success, you should include your CV in English. Non‑English CVs have a high likelihood of being rejected at application stage. Benefits Our benefits package is comprehensive, but varies internationally in‑line with local standards and laws. You can discuss a full breakdown with us. Business Recognition and Accolades World's most innovative companies (Top 10) World's smartest companies (Top 50) 100 Best Places to Work in Boston Top 10 European Tech Startup Top 10 European biotechs startup to watch Top 25 East‑Coast Biotech to watch Location: Malaysia or Singapore (Preferred). Other SE Asia as relevant; Field/Remote. Contract: Permanent. Starting Date: ASAP. #J-18808-Ljbffr