Assistant Manager, Compliance

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**The Opportunity**

The incumbent will report to the Team Lead of Advisory & Assurance (Compliance) and support the day-to-day operations of the Company’s Regulatory Compliance Management Program (RCMP). Working closely with the Head of Regulatory Compliance, Head of Compliance, Chief Legal and Compliance Officer and Regional Compliance team, this individual will work to strengthen the Company’s overall RCMP, while ensuring the timely identification, resolution and documentation of update of regulatory and compliance issues.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**What we are looking for**:

- Diploma / Degree
- At least 5 years of working experience in compliance function within the financial industry (preferably insurance).
- Professional certification such as M5, M8, M8A, M9, M9A and HI and ICA Diploma in Compliance would be advantageous.
- An AML qualification such as CAMS or CFCS, or a privacy qualification such as CIPP or CIPM, would be advantageous (though not required)
- Microsoft Office
- Microsoft Excel
- Working knowledge of RSA Archer Platform would be advantageous
- Web Design Skills would be advantageous (though not required)
- Passionate approach to Compliance, coupled with a pragmatic commercial mindset.
- Possesses analytical, interpersonal, leadership and negotiation skills.
- Good written and verbal communication skills.
- Proactive thinking, creative problem solving skills and the knowledge and confidence to make judgment calls.
- Previous experience working on compliance technology projects would be an asset but is not required.

**On the job you will handle**:
Regulatory Compliance Management Program
- Working with relevant business units to develop policies, processes, training and controls to ensure compliance with new / updated regulations.
- Preparing and coordinating the provision of succinct, clear and comprehensive quarterly Regional Compliance reporting.
- Logging of salient compliance breaches in issue management database, evaluating for regulatory impact and following-up with affected business units to ensure timely and thorough remediation.
- Ensuring that proposed regulatory changes by regulatory or industry bodies are appropriately evaluated and responded to.

Review of New Products and Marketing Materials
- Providing compliance support for all new products launches; this includes supporting the efforts of the product launch committee by reviewing and providing advice on all products, working with the business to develop innovative new products that comply with regulatory requirements and expectations, responding to specific compliance related queries, and reviewing all relevant product related materials going to distributors and the public.

PDPA & Records Management
- Assist the Team Lead of Advisory & Assurance (Compliance) to
- enhance the Manulife’ PDPA/Privacy program;
- review data protection practices in the Agency environment and, in conjunction with Agency Management, working to enhance controls;
- enhance contractual safeguards with respect to intra-group and external outsourcings involving personal data; and
- implement the Manulife’ Records Management Program

Compliance Advisory
- Provide advice to business units on corporate compliance matters, including providing compliance support where required on strategic initiatives.

Quality Assurance Reviews
- Prepare reporting on QA findings for Senior Management and Regional Compliance.

**Our commitment to you**
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer