Call Centre Associate

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $1,500 - $3,000 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 118049**Job Views** - 1Roles & Responsibilities **Requirements**: - GCE 'O'/'N' Level or Certificate in Office Skills/Business Studies (COS/CBS) - Pleasant disposition with good communication...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders...

Office hours, alternate saturday arrangementOpportunities for professional developmentGood overall company benefitsAs a Customer Service Associate, you will be responsible for the following duties:Deliver exceptional customer serviceAttend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

Overview Call Centre Supervisor/Senior Call Centre Executive Looking for an experienced Call Centre Supervisor/Senior Call Centre Executive. Salary: $3000 (Depending on experience)Location: Central Working days: Any 5 days, Morning to Night, 9 hours/shift AWS + VB Entitled Start ASAP Key responsibilities Supervise a team of customer service representatives...

As a Call Centre Manager, you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work environment. Key...

As a Call Centre Manager , you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work environment. Key...

As a Call Centre Manager , you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work environment.Key...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...