Call Centre Associate

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $1,500 - $3,000 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 118049**Job Views** - 1Roles & Responsibilities **Requirements**: - GCE 'O'/'N' Level or Certificate in Office Skills/Business Studies (COS/CBS) - Pleasant disposition with good communication...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Roles & Responsibilities Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

SingHealth Polyclinics**Patient Service Associate Executive (Call Centre)**: - Job Category: Ancillary- Posting Date: 6 Sep 2024You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and...

Conduct training for new staff on the product knowledge. - Align, review and improvise on internal quality standards and procedures. - Conduct training for Team Leaders on transaction monitoring. - Calibrate transaction monitoring with assessors. - Supervise transaction monitoring. - Design and implement quality processes jointly with relevant business...

National Heart Centre of Singapore Pte LtdPatient Service Associate, Call Centre (Temp)Job Category: AncillaryPosting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...

**Responsibilities** - Handle customer service hotline and provide first level of support - Provide quality customer service to customers over the phone - Listen, probe and question in order to clarify and understand customer needs - Any other ad-hoc tasks assigned **Requirements**: - Singaporeans only - Minimum N Levels or equivalent - At least 1 year of...

National Heart Centre of Singapore Pte Ltd Patient Service Associate, Call Centre (Temp)Job Category: Ancillary Posting Date: 17 Oct 2025You play a vital role in providing personalised service to patients and the public by assisting them with their phone enquiries, as well as scheduling appointments. You will also be required to liaise with the various...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...