Customer Service Officers

2 days ago


Orchard, Singapore Initia Group Full time

**WE ARE EXPANDING**


We are currently looking for additional**:CUSTOMER SERVICE OFFICERS**
- Work Status: Full-time
- Work Locations: Either Orchard Central, Mandarin Gallery, or Ngee Ann City

**INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.


**SOME OF THE BRANDS UNDER INITIA**:

- Leekaja Beauty Salon Singapore & Malaysia
- Walking on Sunshine - Salon & Cafe
- You Are My Sunshine - Salon & Cafe
- Kantik Room
- nVisually Hair Salon and Academy
- Kolorist
- Am I Addicted - Pottery Studio & Vegan Cafe
- Mulawear Singapore
- Self-Photo Studios : Photopia, Photonara, Photomatic, Photomania, Photoholic, Photoism, Photonow
- F&B : Chicken Up, Don’t tell Mama, Baro-baro, Burger Monster, Joie and Vegan Restos

**WHAT TO EXPECT**:

- Opportunity for career progression
- Staff Discounts
- Birthday Vouchers
- Good Health Bonus
- Annual Leave, Marriage and Compassionate leaves
- Good performance annual increment
- Referral incentives
- AND MORE

**THE JOB**:Customer Service Officers to manage customer queries and complaints. CSO mainly handles all customer related concerns, and complaints. Address all needs of our customers and ensure an exceptional guest experience.


**WHAT WE’RE LOOKING FOR**:

- Must have proven working experience in customer service.
- Good and precise communication skills.
- Customer Service oriented and passionate about serving customers.
- Prior experience in the beauty line would be advantageous but not essential.
- Ability to stay calm and excellent in handling difficult customers.
- Comfortable using computers.

**Salary**: $2,000.00 - $3,000.00 per month

Schedule:

- Day shift
**Experience**:

- Customer service: 1 year (preferred)



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