Client Servicing/ Business Development Manager

5 days ago

Singapore Blackbox Research Pte Ltd Full time

**Key Responsibilities**:

- Develop and implement strategies to effectively handle inbound sales leads and inquiries.
- Qualify inbound leads, understand client requirements, and provide tailored solutions to close sales.
- Work closely with the marketing team to ensure leads are nurtured through appropriate follow-up strategies.
- Maintain strong relationships with prospects and clients through effective communication and personalized service.
- Meet or exceed sales targets and KPIs set by the organization.
- Oversee and manage the end-to-end process for tender submissions, including sourcing opportunities, reviewing tender requirements, coordinating responses, and ensuring timely delivery of bids.
- Collaborate with cross-functional teams (technical, legal, finance) to gather necessary information and ensure the completion of all required documentation.
- Monitor and stay updated on relevant tenders in the market, ensuring the organization has a competitive edge in tender submissions.
- Review tender specifications and provide recommendations on best approaches to maximize win probability.
- Collaborate with internal teams to ensure alignment on tender submissions, pricing, product offerings, and client needs.
- Provide regular updates and reports on the status of tenders, sales activities, and results to senior management.
- Identify areas for improvement in the tender process and inbound sales strategies, proposing innovative solutions.

**Requirements**:

- Bachelors degree in Business, Marketing, or related field.
- Minimum of 5 years of working experience in Market Research industry, specialized in client servicing with at least 3 years in a senior management role.
- Proven track record in successfully managing and winning tenders.
- Strong understanding of the end-to-end inbound sales process.
- Strong interpersonal and communication skills, with the ability to build rapport with clients and internal teams
- Excellent organizational skills, with keen attention to detail and the ability to manage multiple projects simultaneously.
- Proficiency using Salesforce.

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