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Relationship Manager
2 weeks ago
Company Description
RHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across nine locations in ASEAN, China and Hong Kong.
**Job Description**:
**Primary Objective**:
- Acquire new Middle Market customers & deepen relationships with existing customers. Promote MMP loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
- Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
- Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
**Key Responsibility**:
- Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
- Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
- Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
- Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
- Increase facility utilization rate in current MMP customers to enhance the Bank’s share of wallet.
- Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.
**Qualifications**:
**Formal Education**:
- Degree / Professional qualifications in Business, Accounting, Banking, Finance, Economics or other related disciplines.
**Preferred level of Experience (by years/function/industry)**:
- Minimum 3-5 years Corporate Banking/Middle Market banking experience with good business network and proven track record of acquiring new business accounts.
- Minimum 3-5 years working experience in credit with exposure to credit risk management and commercial / corporate including credit processing, evaluation and appraisal.
**Other skills required**:
- Possess strong credit writing and analytical skills.
- Able to work in a high-pressure environment as well as in a team.
- Excellent verbal communication and interpersonal skills.
- Proactive, energetic, result oriented and possess good business acumen.
Additional Information
RHB is a dynamic organization that promotes a work culture of high performance, where its biggest asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust talent management practices.
At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’ environment, challenging assignments.
