Media Analyst

Media Analyst (Malay Proficiency) Applications are considered on a rolling basis Singapore **About Meltwater**: Our culture is based on a fundamental belief in people and the potential they possess. Our employees embody the ‘work hard, play hard’ spirit, and we are lucky to have some of the best and most talented people out there. We pride ourselves on taking great people and helping them do extraordinary things in a dynamic, global environment that fosters positivity, entrepreneurship, and teamwork. With 20 years of experience in the field of online media monitoring, **Meltwater is a global leader in media intelligence and social analytics SaaS solutions** - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. With 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner to over 30,000 of the world’s most respected brands which rely on Meltwater to help inform their MarCom strategies and decision making. **About the Department: Delivery Services** Meltwater’s Delivery Services team is responsible for curating bespoke reports and managing key projects of our biggest clients. We deliver business-essential intelligence reports based on our keen analyses of various media outlets across traditional and social media channels. Our core competency of high adaptability to client’s requirements comes from the unique team of individuals composed of diverse insights & analytical skillsets. We always strive to break new grounds, constantly focusing on solution-oriented approaches and at the same time developing every individual to his or her full capacity. **Role: Media Analyst (Malay Proficiency)** **What You'll Do**: - Conduct quantitative and qualitative media data analysis, for the purpose of providing clients with insight into their brand perception, media performance, competitor landscape, campaign performance, industry / consumer insights reports etc. - Manage your portfolio of monthly/quarterly projects and ensure customer satisfaction throughout the delivery process - Analyse mainstream media and social media content to draw meaningful insights which help with furthering our clients' strategic communications goals - Utilise our Meltwater proprietary software, Microsoft Excel and PowerPoint extensively, to cover end-to-end process of extracting raw data, uncovering insights, and delivering reports in a digestible format to clients - Play an integral role of working cohesively with your team to ensure all deliverables and tasks are completed in good quality and well within deadlines - Brainstorm and strategize ways to evolve & improve report quality and objectives, catering to clients’ changing requirements or feedback - Work closely and interdependently with your internal team, Enterprise clients and Account Managers with a shared purpose of value-adding to clients **Who You Are**: - **Strong proficiency in Malay language (for translations into English)**, and effectively bilingual in both English and Malay language - Able to work flexible hours / rotational shifts, & must be currently residing in Singapore - Attained Bachelor's Degree (in any specialization) - Entry level / have up to 1 - 2 years of relevant work experience (client facing roles is a plus) - Proficient in using Microsoft Excel, Pivot Tables, VLOOKUP, Microsoft PowerPoint, etc. - Excellent report writing and presentation skills, with experience in both qualitative and quantitative reporting - Keen interest in current affairs, mainstream media, and social media - Derive great enjoyment being in a client servicing role with a naturally strong customer focus - Able to think critically - look at numbers, trends, and data and come to conclusions based on the findings - Meticulous - have an eye for detail, ensure data integrity & precision, and exercise vigilance in the analysis to come to correct conclusions - Experience with data visualization tools such as Tableau, Power BI, Google Studio is a plus **What We Offer**: - Competitive remuneration package - Fast career progression & empowerment in your role - Flat hierarchy with diverse, high-performance & collaborative teams - Global presence & a uniquely Meltwater culture like no other - Both flexible work arrangements & vibrant offices with well-stocked pantries - Generous vacation leave, birthday leave, maternity and paternity leave - Work-life balance (#LI-ALSG) WORK WITH GREAT PEOPLE NARESH NEHVIN Managing Director, Client Acquisition - "Meltwater has empowered me as a professional and individual. It has gifted me the rare opportunity to work with seasoned practitioners and industry leaders as a trusted consultant to thei