Service (Assistant) Manager - Automotive

1 day ago

Bukit Merah, Singapore Kah Motor Co Sdn Bhd Full time

**Job Summary**:
The Service Manager is responsible for overseeing the daily operations of the service center to ensure exceptional customer satisfaction, operational efficiency, and profitability. This role requires strong leadership in managing service advisors, technicians, and support staff while upholding Honda’s service standards and Kah Motor’s commitment to quality and excellence.

**Key Responsibilities**:

- Lead and manage the service team to ensure high-quality servicing and repairs.
- Maintain Honda’s service standards and ensure compliance with company policies and regulations.
- Ensure efficient customer service, addressing concerns and resolving complaints professionally.
- Monitor service performance, including turnaround time, productivity, and customer feedback, and implement improvements.
- Oversee workshop operations, optimizing resource utilization, equipment, and manpower.
- Ensure adherence to safety procedures and regulatory compliance in the workshop.
- Lead, mentor, and train service advisors, technicians, and staff to maintain service excellence.
- Monitor and drive financial performance, including service revenue, profitability, and cost efficiency.
- Oversee warranty and goodwill claims, ensuring proper submission and approval.
- Collaborate with the Parts Department to ensure spare part availability and minimize service delays.
- Analyze service data and KPIs to identify trends and drive continuous improvement.
- Develop and implement strategies to enhance customer retention and satisfaction, ensuring a high level of service quality and loyalty.

**Key Requirements**:

- Diploma/Degree in Automotive Engineering, Mechanical Engineering, or a related field.
- At least 5 years of experience in automotive aftersales/service management.
- Strong leadership and people management skills with a customer-first mindset.
- Ability to analyze KPIs and drive business performance.
- Excellent problem-solving, communication, and organizational skills.
- Perform other duties & tasks as assigned.

**Working Locations**:

- 255 Alexandra Road Singapore 159937

**Job Types**: Full-time, Permanent

Pay: $5,000.00 - $6,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Health insurance

Schedule:

- Monday to Friday
- On call
- Weekend availability

Supplemental Pay:

- 13th month salary
- Performance bonus

Work Location: In person

  • Graphic & Brand Designer (Automotive Sector / Packaging & Marketing)

    4 days ago

    Bukit Timah, Singapore DQP SERVICE PTE. LTD. Full time $60,000 - $80,000 per year

    About the RoleWe are an international group active in the automotive spare parts industry, managing several well-known brands distributed across Europe and Asia.We are looking for a creative and detail-oriented Graphic & Brand Designer to support our marketing and design team in developing packaging, catalogs, advertising materials, and brand visuals for...

  • Assistant Social Sustainability Manager

    4 days ago

    Bukit Merah, Singapore Lions Befrienders Service Full time $60,000 - $80,000 per year

    The Assistant Manager of Social Sustainability plays a pivotal role in advancing LB'scommitment to resilience and financial sustainability within the eldercare sector.This position collaborates closely with various stakeholders within and external to LB,supporting, developing and implementing innovative business models through socialenterprise to address key...

  • Sales Operations Assistant

    3 days ago

    Bukit Merah, Singapore Vincar Pte Ltd Full time

    **Responsibilities**: - Oversees warehouse and vehicle stock operations, documentations for inbound and outbound stock movements. - Coordinate Pre-Delivery Inspection (PDI) requests and collaborate with Sales/Aftersales team on vehicle preparation and installations. - Assist to resolve operations issue and customers’ disputes. - Support coordination of...

  • Senior Administrative Assistant

    3 days ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    **Responsibilities** - Experience in Lift Administrative Works - Assist in handling documents required for Lift installation, Lift enhancement works - Installation of additional load sensor project and Lift modernization works that are managed by LMR BU - Compile and update weekly site installation progress activities for the project works - Prepare BCA N1,...

  • Property Manager

    1 day ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    **Responsibilities**: - Oversee the team in management and maintenance of buildings and common properties - Administer tenancy/lease related matters - Managing yearly budgets and doing presentations - Work closely with Councilors, Residents, Grassroots’ Organizations and relevant Government Agencies **Requirements**: - Degree in Building...

  • Admin Assistant cum Account Executive

    4 days ago

    Bukit Timah, Singapore DQP SERVICE PTE. LTD. Full time $40,000 - $80,000 per year

    We are a Singapore-based trading company specializing in automotive spare parts and international logistics.We are looking for a hands-on and responsible Admin Executive to support our daily office and trading operations — from import/export documents to supplier coordination and reporting.If you enjoy working in a small, dynamic team and want to learn the...

  • Assistant Manager

    1 week ago

    Bukit Merah, Singapore Singapore General Hospital Full time $80,000 - $120,000 per year

    The JobYou will assist the General Services department in carrying out of policies and its functions which includes Portering, Transportation, Tow truck, Shuttle bus, Mail room, Mortuary and Emergency Ambulance Services.Your job role will include but are not limited to the following:Supervising and managing staff in providing efficient services in...

  • Technical Manager

    3 days ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    Ensure that projects and contracts are delivered in accordance to the contract specification. - Lead Technical teams in Projects and Operations. - Drive project quality and timeliness. - Business Development - Tender for Maintenance Projects - Ensure ACMV MR meets budgets and timeline. - Preparation & Presentation of monthly progress reports to management. -...

  • Assistant Service Engineer

    2 weeks ago

    Bukit Merah, Singapore Electronics & Engineering Pte Ltd Full time $33,600 per year

    Job Scope / ResponsibilitiesWe are seeking a dedicated and proactive AV Facilities Management (AVFM) Assistant Service Engineer to oversee the operations, maintenance, and performance of audiovisual (AV) systems and AV-related facilities. This role focuses solely on the functionality and upkeep of AV equipment and environments at client sites or venues,...

  • Sales & Customer Relationship Manager

    2 days ago

    Bukit Merah, Singapore MOTORWAY GROUP Full time $60,000 - $120,000 per year

    Role OverviewWe are seeking a dynamic and driven Sales & Customer Relations Manager to lead our showroom sales activities and elevate our company image. The role focuses on managing driving car sales and ensuring excellent customer service standards from first contact to after-sales.This is an exciting opportunity for a motivated individual who enjoys...