Hotel Front Desk Executive
2 days ago
**WHAT WILL YOU BE DOING?**
- Provide friendly and efficient check-in and check-out service at Hotel Reception
- Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
- Prepare shift reports for submission to accounts.
- Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
- Perform any other duties as required and directed by the Manager or Management.
**WHAT WE ARE LOOKING FOR?**
- An individual that is eager to learn and has a passion for customer service
- An individual who is well-groomed and possesses good communication skills
- Commitment to delivering a high level of service excellence
- Working Hours - 12 hours per shift, and work 4 days and 2 days off
- Able to work rotating shifts on weekends/ PH
**Salary**: $2,000.00 - $2,500.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Promotion to permanent employee
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
**Education**:
- GCE 'O' Level or GCE 'N' Level (preferred)
**Experience**:
- Front desk: 1 year (preferred)
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