 
						Front Office Executive
3 days ago
Our Front Office Executive must provide our hotel guests with an exceptional and accommodating hotel experience, in our premium boutique Hotel.
The roles and responsibilities include:
- Check in customers and provide guests with directions to their rooms, with great courtesy and efficiency
- Inform customers of all on-site amenities and all relevant information that are needed to use them
- Handle and resolve guest complaints appropriately and positively
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs, to provide them with the best service possible
- Need to work on rotating shifts, weekends and public holidays
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