Front Office Executive

22 hours ago

Singapore CU LINES PTE. LTD. Full time $40,000 - $60,000 per year

Role Summary: Champion of First Impressions & Workplace Excellence

At CU Lines, we believe that every interaction — from the front desk to the boardroom — shapes our corporate identity and culture. As a Front Office Executive , you will go beyond traditional receptionist duties by curating a premium office experience that enhances our brand, supports business functions, and fosters a welcoming environment for employees, partners, and guests.

This role is ideal for someone with a strong background in hospitality, aviation, or luxury service — someone who instinctively understands discretion, presentation, and people-centric service.

Responsibilities

Workplace Experience & Hospitality

  • Be the face and tone of CU Lines: warmly welcome visitors, clients, and partners with the poise and professionalism of a 5-star service environment
  • Manage guest experiences end-to-end, including meeting room preparation, refreshments, and post-visit follow-ups
  • Curate a polished, clutter-free, and brand-aligned reception and common area environment
  • Coordinate executive-level services such as reservations, VIP hospitality, and gift arrangements

Office & Business Operations

  • Oversee day-to-day office functions including supplies procurement, pantry management, courier services, and maintenance coordination
  • Collaborate with departments to ensure new joiners receive a seamless onboarding experience (e.g. workspace set-up, welcome kits, name cards, office access)
  • Liaise with vendors and contractors for office upkeep, service quality, and continuous improvement
  • Assist in organising internal events and employee engagement activities, adding value to the workplace culture

Executive Support & Admin Excellence

  • Manage travel arrangements and logistics for visiting employees and guests
  • Ensure timely, accurate reporting of monthly office expenses, inventory levels, and service feedback
  • Maintain a reliable system of records and documentation for audits and tracking
  • Identify opportunities to enhance employee experience through small, thoughtful touches across the workspace

What You Bring

  • Diploma in Business Administration, Hospitality, or a related field
  • At least 2 years of relevant experience in hospitality, airline service, executive concierge, or premium corporate front office
  • Highly polished in appearance, communication, and conduct
  • Strong sense of ownership, emotional intelligence, and discretion
  • Excellent interpersonal skills and a service-first mindset
  • Proficient in Microsoft Office tools; comfortable with tech systems used in modern office management
  • Proficiency in both English and Mandarin to communicate effectively with Mandarin -require speaking to stakeholders, and partners

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