Hotel Front Desk

Job Responsibilities: - Handling guests enquiries and complaints - Performing check-ins and check-outs - Ensuring all details of guests' information, reservation amendment and guests' request are entered into Front Desk System accurately - Ensuring the hotel various working procedures Job Requirements: - With relevant working experience as a customer...

**JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...

Actively welcome, greet and check guests in - Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’ - Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up - Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or...

Job Responsibilities: - Attending to guest enquiries and complaints promptly and courteously. - Ensuring that all hotel procedures are followed in accordance with established standards. - Accurately inputting guest information, reservation amendments, and requests into the Front Desk System. - Carrying out guest check-ins and check-outs efficiently and...

**WHAT WILL YOU BE DOING?** - Provide friendly and efficient check-in and check-out service at Hotel Reception - Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times - Prepare shift reports for submission to accounts. - Co-ordinate/liaise with other departments in all areas of operations:...

Job Responsibilities:Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operationsProactively assist...

**Position Overview** The Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements, answers calls at the front desk and alerting hotel staff of VIP...

Shangri-La Rasa Sentosa, SingaporeWe are looking for a Front Desk Receptionist to join our teamAs the Front Desk Receptionist , we rely on you to:Provide all-rounded guest services such as checking in and outContribute towards a memorable resort experience for all guestsHandle all guest requests in a timely, professional, and efficient mannerProvide a...

Job Responsibilities: - Attend to guest enquiries and complaints promptly and courteously - Ensure that all hotel procedures are followed in accordance with established standards - Accurately input guest information, reservation amendments, and requests into the Front Desk System - Carry out guest check-ins and check-outs efficiently and accurately. Job...

Shangri-La Rasa Sentosa, SingaporeWe are looking for Front Desk Executive (Supervisor)As the Front Desk Executive (Supervisor) , we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all timesSupervise and lead all service associates in their daily activitiesUpsell rooms to meet guests' needs when...