Customer Experience Associate

3 days ago


Singapore ELA Full time

Location: Central CBD
- Compensation: Base Pay + Performance Bonuses

**About the Role**

We’re seeking an enthusiastic and service-driven **Customer Experience Associate** to join our team. You’ll be the first point of contact for our customers, delivering personalised support and creating meaningful experiences. This role is perfect for fresh graduates who love connecting with people and want to develop strong communication and relationship-building skills for a long-term career.

**What You’ll Do**
- Support onboarding, scheduling and general service requests
- Maintain accurate customer records in internal systems
- Collaborate with the team to resolve issues efficiently and professionally
- Collect customer feedback to help enhance the overall experience

**What We Offer**
- Competitive base pay plus attractive performance bonuses
- Comprehensive training and ongoing mentorship
- Opportunities for growth in customer relations and account servicing
- Supportive and collaborative team environment

**Who We’re Looking For**
- Local Polytechnic Diploma or Degree holder
- No prior experience required, full training provided
- Friendly, approachable and customer-focused personality
- Strong communication and problem-solving skills
- Detail-oriented, proactive and eager to learn

**Why Join Us?**

Gain hands-on experience managing real client interactions, develop **essential communication and service skills** and build a foundation for future roles in customer success, consulting or client engagement.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $3,000.00 - $3,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Work Location: In person



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