Business Protection Manager

Workplace Services- The Business Protection Team is Spotify’s corporate security team, providing security services to protect its staff and offices. This team consists of operational teams as well as global specialist support functions. This role requires a protective security risk management practitioner who has experience working within a diverse, fast-paced tech/media organization and can demonstrate the ability to work independently and within a Global team

Location
- Singapore

Job type
- Permanent
- The role is based in Singapore and covers the Japan and Asia-Pacific (JAPAC) region, reporting to the Head of Operations.

What You'll Do
- Promote a relaxed, but vigilant business protection culture closely aligned to Spotify’s business objectives that help to protect people, offices, assets and business processes
- Establish and maintain a close and collaborative working relationship with multiple teams within the GWS along with internal and external stakeholders
- Set, drive and implement security strategy for operations throughout the region ensuring alignment with global and regional strategy as well as business needs
- Ensure effective deployment of the strategy, working with site leadership and security teams to offer security support and solutions
- Develop and operationalize Standard Operation Procedures to continuously improve and refine security management in the organization in line with Business Protection Policies
- Manage relationships with vendors including contracts to ensure effective delivery of technical and physical security services
- Manage financial forecasts, budget and purchase orders for all security-related items under office portfolio
- Conduct office security assessments according to standards
- Customize Critical Incident Plans for each office under portfolio
- Drive the work and performance of security officer supervisors and fleet of officers with the provider based on service level agreement and key performance indicators
- Manage the execution of security upgrade projects
- Provide safety and security education and training for employees
- Work with the Technical Specialist and security systems vendors to manage and maintain access control systems
- Manage incidents independently, participate in crisis management with other stakeholders, manage and support the wider teams with incidents and support the other Business Protection Managers when required
- Support global Business Protection strategy and initiatives through service ownership and project management
- Keep up to date with current security issues and security industry trends relating to security risk management and physical security technology/systems
- Maintain oversight and monitor the performance of the Spotify Global Security Operations Centre (GSOC) based in Singapore

Who You Are
- At least 3+ years experience in fields, like intelligence, incident management, crisis management, and/or risk management
- Demonstrate alignment to Spotify’s values of Innovative, Collaborative, Sincere, Playful and Passionate
- Ability to speak and write in English fluently, proficiency in other language skills is preferable
- Ability to prioritize and plan short and long term
- Comfortable conducting security operations in a less and unnoticed way
- Ability to balance multiple challenging priorities in a fast-paced and changing environment with ability to quickly assess situations, prioritize issues, and make good decisions under pressure

Where You'll Be
- You will be based in the Singapore office.

Our global benefits
- Extensive learning opportunities, through our dedicated team, GreenHouse.
- Flexible share incentives letting you choose how you share in our success.
- Global parental leave, six months off - fully paid - for all new parents.
- All The Feels, our employee assistance program and self-care hub.
- Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.