Sr Director, Sales Ops

**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us. **Sr Director, Sales Ops**: Singapore, Singapore **Job category**: Business Operations **Job ID**: 124390-en_US **About NetApp** We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO **Job summary**: NetApp is seeking a full time Senior Director of Go-to-Market Sales Operations. **Job responsibilities**: - Build and lead a highperforming sales operations team that supports Global Enterprise and Commercial segments partners and Sales Specialists at the Time Zone level - Lead the operational transformation to move the organization from traditional onprem business models to hybrid and public cloud business models while developing and strengthening the worldwide sales operations function - Act and be seen as a detailoriented general problem solver able to break down the hardest problems while building and leading a team that does the same - Work with sales and crossfunctional leadership across the business to execute the GTM approach by market segment and channel - Define manage and provide insights on key performance metrics to ensure the organization fully commands the business - Lead executive analyses strategies and deliverables eg QBRs - Provide visibility and performance tracking to the business health of business sales efficiency and productivity KPIs dashboards - Provide actionable recommendations and facilitate datadriven decisions with sales leadership through exceptional business partnering and strategic thinking - Drive requirements to increase the operational efficiency of LeadtoCash Flow by adopting processes tools and dashboards that scale within the Time Zone - Lead the operational support that drives the performance of each segment and channel towards repeatable predictable motions - Execute and manage core sales operations processes such as expansion planning market optimization target setting leading indicator management and forecasting - Evaluate adoption of core sales processes reporting and systems and identify opportunities to improve overall efficiency and effectiveness - Partner closely with crossfunctional team members on priority gotomarket initiatives execution within the Time Zone - Collaborate with people developmentsales training teams to provide input into training needs based on sales performance data - Responsible for managing quota setting and plans across all revenue functions to ensure that financial objectives are optimized and allocated to all sales channels and resources through the quota program - Partner with top sales management to find opportunities for sales growth Foster an environment of continuous improvement - Ensures sales reports and other intelligence is used by the sales organization and leverages reporting tools and dashboard critical metrics needed for measurement - Collaborate with internal stakeholders Sales Finance Product and Legal to ensure that all deals align with corporate strategies and guidelines - Provide deal structure guidance to sales identify and recommend changes to deal structures in response to observed deal financials - Guide sales teams in the deal flow process and ensure smooth handoffs drive enhancements to the quotetoorder processes and policies **Experiences and education**: - 15 years prior experience in sales strategy and operations or business insights analytics roles for a high growth company and over 1B in revenue - 10 years of people management experience with demonstrated success in building a team in building an inclusive positive and highperformance culture and in retention and team member development - Strong experience in the SaaS sales and services sectors - Experience running a sizable Geographically dispersedteam - Demonstrate the ability to scale and equip the business driving worldclass operational execution communicate big picture opportunities and make datadriven decisions - Have experience in driving the ad