Customer Care Executive
2 weeks ago
1 year exp
**Roles & Responsibilities**
We are looking for a responsible individual who enjoys working with children. Being a Customer Care Executive at Terry Chew Academy also requires you to be meticulous, positive and organized.
5 work days (open for negotiation)
- Any weekdays: 9:00 AM - 6:00 PM
- One weekend: 8:30 AM - 4:00 PM
**Jobscope**:
- Perform front desk duties including student registration and handling inquiries.
- Track work tasks on Google Drive.
- Manage the center’s order and cleanliness.
- Work collaboratively with coaches to ensure seamless information flow and accuracy of students’ progress to inform parents.
- Other ad hoc admin duties as required.
**Requirements**:
- Min A Levels or Diploma in any field.
- Fluent in spoken and written English
- Fluent in spoken Chinese.
- Have at least 1-year of experience in customer service OR working with teens.
- Knows how to operate on iOS system (MacBook)
- Have experience using Google Spreadsheet.
Training will be provided and we will work as a team.
TCA believes that continually innovating, challenging and redefining the boundaries of education in Mathematics is the best way to benefit our students and stay ahead of the latest examination and competition trends. Poised for rapid growth across Asia, we are inviting individuals who are top performers in their field and who share our vision to join us.
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